Hi I cannot receive my One Time Pin (OTP). I'm travelling in Cambodia and I have a pre-paid Telstra account with international roaming turned on. Telstra is currently roaming on a provider here called SMART. I have received codes here in the past so I'm not sure why it is not working anymore. Any ideas? I receive other SMS messages (not iMessage but actual texts) OK. It's just the OTP that is not received now. I think, but I'm not certain, that when I received codes before Telstra was roaming on a different network here called CELLCARD. But I could be wrong.
Solved! Go to Solution.
Was this helpful?
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved