CrowdSupport®
ryanelst
Level 1: Cadet

Galaxy Watch Emergency Calls Only

Hi all, 

I have had a galaxy watch with a telstra one plan for a few months now. Running all fine when synced with my S8+ 


For the last two days however when ever I am out of range from the phone or bluetooth is turned off (watch in stand alone mode), I can no longer get an service on the watch. It constantly says either "no service" or "emergency calls only". 

I have tried resetting the device and repairing multiples times. Repairing it with another device. Deregistering it from the network and registering. However it is still has not connected to network.

Previously it always come up connected to the 4G network and said VOLTE as well. 

Can anyone please help

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1 REPLY 1
Support Team
Support Team

Re: Galaxy Watch Emergency Calls Only

Hi @ryanelst

 

Very sorry to read about your Apple Watch issues over the weekend.

 

As it has now been 2 days since your post I wanted to confirm, is the issue still ongoing?
 

I look forward to your response.

 

- Jimmy

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