Pebsy
Level 1: Cadet

How do I disconnect text from Telstra to my phone regarding modem?

How do I disconnect text messges to my phone from Telstra advising me my modem has temporarily reverted to the back up sim and then reconnected.  Tdo not want to disconnect the backup SIM as I live remote and it is required.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 22: Superhuman
Level 22: Superhuman

Re: How do I disconnect text from Telstra to my phone regarding modem?

Hey @Pebsy, To my knowledge, you cant stop receiving the backup text messages without disabling the backup service.
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Telstra 24x7®

View and activate your international roaming status, and purchase international Data Packs with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now