CrowdSupport®
Highlighted
STANFORD1927
Level 5: Eagle Eye

INTRNATIONAL PHONE CALLS MOBILE/LANDLINE

Answered

Hello I am going to east coast of USA/CANADA mid year 2014 for 3 weeks . I have mobile phone. I want to  keep in contact with family via mobile and landline phone from say hotels? I know things change, but I used a service,can't remember it's name, sorry, 7 years ago, when in Europe /UK. Where I set up pre paid account before I left ,  for  landline phone usage and you could top up via credit card. I rang a "central number" keyed in a PIN then dialled home !?Can anyone advise me if this style of service is still available and what is best for international roaming etc? My family members don't have computers or mobiles only land lines>Cheers and Thanks stanford1927

2 ACCEPTED SOLUTIONS

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: INTRNATIONAL PHONE CALLS MOBILE/LANDLINE

Hi Stanford1927, I hope your trip goes well! What you're referring to is one of our Phoneaway cards - you can find a general overview of the service at http://goo.gl/LgKS18 and can place an order for a card via http://goo.gl/MJ0iPH.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Support Team
Support Team
Accepted Solution

Re: INTERNATIONAL PHONE CALLS MOBILE/LANDLINE

Ah, okay - if calling from your mobile then the International Roaming option would be the simpler way to go. Our teams on 13 22 00 can help set it up on your account and you can find details of call costs via the page at http://goo.gl/yjNF8K;

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Support Team
Support Team
Accepted Solution

Re: INTRNATIONAL PHONE CALLS MOBILE/LANDLINE

Hi Stanford1927, I hope your trip goes well! What you're referring to is one of our Phoneaway cards - you can find a general overview of the service at http://goo.gl/LgKS18 and can place an order for a card via http://goo.gl/MJ0iPH.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

STANFORD1927
Level 5: Eagle Eye

Re: INTERNATIONAL PHONE CALLS MOBILE/LANDLINE

 Hi Greg Thanks for your reply. It would appear the service I used 7 years ago is no longer available! I looked at the call card and am not sure if this is what would be best for me. I only want to be able to phone my Mum via my mobile occasionally while in USA/CANADA to say, I have arrived or yes I am still alive etc!! Would the international roaming service be better? I just want something straight forward/easy to use.My Mum does not have computer or mobile phone. Sorry for not being a "technophile"! Thanks for your help Elaine

Support Team
Support Team
Accepted Solution

Re: INTERNATIONAL PHONE CALLS MOBILE/LANDLINE

Ah, okay - if calling from your mobile then the International Roaming option would be the simpler way to go. Our teams on 13 22 00 can help set it up on your account and you can find details of call costs via the page at http://goo.gl/yjNF8K;

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

View and activate your international roaming status, and purchase international Data Packs with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now