CrowdSupport®
Emmmc
Level 1: Cadet

International Day Pass

Answered
I have only used day pass for one day to make calls . Why is it showing a cost of $51
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: International Day Pass

Because that is the cost of the calls and messages that you have made, before the Day Pass inclusions are applied.

 

The Billing cost is only calculated at the time that the Bill is generated. Up until that point, all charges are shown. When the Bill is generated, it will show the Day Pass cost ($10) for the days you use your phone, and the costs for each call and SMS on those days will show zero.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: International Day Pass

Because that is the cost of the calls and messages that you have made, before the Day Pass inclusions are applied.

 

The Billing cost is only calculated at the time that the Bill is generated. Up until that point, all charges are shown. When the Bill is generated, it will show the Day Pass cost ($10) for the days you use your phone, and the costs for each call and SMS on those days will show zero.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Telstra 24x7®

View and activate your international roaming status, and purchase international Data Packs with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now