Level 1: Cadet

International Roaming - No Service?

I am currently in Vietnam, and have put my Australian sim back into my phone. It has been about 20 minutes, and I still have no service. The person sitting next to me has a sim linked to my account and their phone connected immediately.

Roaming is turned on - what am I doing wrong?!?

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Level 1: Cadet

Re: International Roaming - No Service?

Contact local SIM service maybe. Possibly your SIM is not supported there kroger.

Telstra (Retired)
Telstra (Retired)

Re: International Roaming - No Service?

Hi madsarlettw,


Thanks for reaching out on Social Media, I'd recommend turning your phone on and off again to re-set yourself to the Telstra network.


Please let me know how you go.



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