CrowdSupport®
Highlighted
GM58
Level 1: Cadet

International Roaming

Answered

I am traveling in Europe and have turned off data roaming however small amounts of data use, 1-6kb, is still coming up as being used on my Telstra bill.  This tiny and totally uncontrollable use then triggers a Telstra daily roaming charge of $10.  How do I stop this without taking out my SIM?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: International Roaming

Change location services to GPS only, or turn location services off. That should fix the problem. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
4 REPLIES 4
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: International Roaming

Change location services to GPS only, or turn location services off. That should fix the problem. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
GM58
Level 1: Cadet

Re: International Roaming

Thanks,

however I am using IPhone XS and it appears that if i turn off location services I lose GPS functionality .

that stops use of downloaded offline maps from google maps and mapme.

is there any way to turn off mobile location services but retain GPS and WiFi using iPhone?

 

Level 25: The Singularity
Level 25: The Singularity

Re: International Roaming

Unfortunately, for Apple, I can't find a setting to set location services to GPS only. It's quite easy to do on Android.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
abthomp
Level 10: Junior Detective

Re: International Roaming

Wish I'd known about that trick when we went O/S last year. Exactly the same issue. Note to self - remember for future trips

Telstra 24x7®

View and activate your international roaming status, and purchase international Data Packs with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now