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shazza5
Level 1: Cadet

International Travel Pass – Questions

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i am in new zealand on holidays from australia. i was advised to purchase a travel pass on arrival. i am trying to get a telstra travel pass via the 24/7 app however there doesnt seem to be an option to do it.

1 ACCEPTED SOLUTION

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: International Travel Pass – Questions

This page has all three ways you can add it yourself here:
https://www.telstra.com.au/international-roaming/mobiles-on-a-plan

If it is NZ you are looking at Zone 1 unless you are going to other countries in the same trip Smiley Happy

If you are unable to use any of the three self service you can also get it added by LiveChat: http://livechat.telstra.com
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: International Travel Pass – Questions

This page has all three ways you can add it yourself here:
https://www.telstra.com.au/international-roaming/mobiles-on-a-plan

If it is NZ you are looking at Zone 1 unless you are going to other countries in the same trip Smiley Happy

If you are unable to use any of the three self service you can also get it added by LiveChat: http://livechat.telstra.com
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Telstra 24x7®

View and activate your international roaming status, and purchase international Data Packs with the Telstra 24x7® App

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