Level 1: Cadet

International roaming calls between travelers

My question's: 

1. Can we as a group call each other whilst on International Day Passes?

Example: We are all from Australia on a Telstra Small Business Plan visiting eg.Vietnam and would like to communicate with each other whilst in eg.Vietnam.


2. Do we just ring the same number for the other person whilst we are in eg.Vietnam as we would when in Australia?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: International roaming calls between travelers

Hi DCG73,


Thanks for reaching out via CrowdSupport and welcome. Smiley Happy


Understanding you travelling in a small group overseas and would like to remain in touch with each other, you will need to use the right country codes. While all may be with Telstra, their mobile services are based in Australia and thus their numbers, as well as your own, is coded as such.


More information is available via: https://tel.st/y2znr.


With a Small Business Plan, you can opt for a $10 day pass that provides you with unlimited calls and texts to Australian numbers, whereby you would need to add the +61XXXXXXXXX (remember to drop the zero from the beginning of the number.)


The reason for this is when you are overseas, you will be accessing a partnered network and thus the network will not recognise the Australian numbers without the code in front of it.


Hope this helps. Smiley Happy

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

View and activate your international roaming status, and purchase international Data Packs with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now