According to Telstra website I should have coverage in Iran but last time I travelled in 2018 my Telstra sim card did not work at all. My international roaming was on and I didn't want to use mobile internet. I have used international roaming in several other countries so the problem cannot be from my end.
Would you let me know why Iran is listed as a country where Telstra provides international roaming while Telstra sim cards does not work in Iran?
I am travelling to Iran again and would like to use my Telstra sim card.
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Are you on post paid or prepaid? Prepaid will not work in Iran.
No. There are a quite a few countries where roaming is not available on prepaid (see all the grey ones). When you checked the map at https://telstra.com/overseas you would have been looking at the Post Paid map.