Sl14
Level 1: Cadet

International roaming

Answered

I forgot to set up international roaming before I left Australia. How do I set this up overseas?

1 ACCEPTED SOLUTION

Accepted Solutions
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Support Team
Support Team
Accepted Solution

Re: International roaming

Hi @SI14,

 

You can activate international roaming in the Telstra 24x7 app. You just need to make sure you are logged in then tap on your service then go to the add-ons tab. Once you are there you can select International Day Pass and at the top of the page is an option to activate international roaming.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Highlighted
Support Team
Support Team
Accepted Solution

Re: International roaming

Hi @SI14,

 

You can activate international roaming in the Telstra 24x7 app. You just need to make sure you are logged in then tap on your service then go to the add-ons tab. Once you are there you can select International Day Pass and at the top of the page is an option to activate international roaming.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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