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Mimi12
Level 1: Cadet

International roaming

I have international roaming activated on my mobile - do I pay for charges when I call Australia from Europe (Germany, Paris)?

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Support Team
Support Team

Re: International roaming

Hi Mimi. Thanks for coming through. Yes, you'll be charged for any usage while overseas, which includes calling back to Australia from Europe. I recommend taking up the Day Pass, in your 24/7 app; which will limit your daily spend on calls/SMS in eligible countries to $10 each day, and only activates on days you use the service. Its the best way to balance peace of mind around charges; with the convenience of staying in touch when need be.
More info here - https://tel.st/2ml7h - Please let us know if there's anything else we can clarify. - Matthew. 

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