Level 1: Cadet

International roaming

I have international roaming activated on my mobile - do I pay for charges when I call Australia from Europe (Germany, Paris)?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: International roaming

Hi Mimi. Thanks for coming through. Yes, you'll be charged for any usage while overseas, which includes calling back to Australia from Europe. I recommend taking up the Day Pass, in your 24/7 app; which will limit your daily spend on calls/SMS in eligible countries to $10 each day, and only activates on days you use the service. Its the best way to balance peace of mind around charges; with the convenience of staying in touch when need be.
More info here - - Please let us know if there's anything else we can clarify. - Matthew. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

View and activate your international roaming status, and purchase international Data Packs with the Telstra 24x7® App

Find out more