Level 1: Cadet

Lag on international calls

Starting about 10 days ago I have the most appalling call lag phoning from my iPhone to the USA. I've been speaking to a friend of mine nearly every day at all sorts of different times of the day for over 2 years & have never has a problem. I contacted the help desk who reset my connection but the delay is up to 7 seconds & is absolutely unworkable. Has anyone else had any issues or have any suggestions?

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Support Team
Support Team

Re: Lag on international calls

Hi lmc4350,


Thanks for getting in touch. I'm sorry to hear about this lag. I understand this would be very frustrating.


Does this only occur to the one number? Do you know if your friend has also queried this with their service provider?

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