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JBeattz
Level 2: Rookie

Lenovo K920 only connecting to EDGE network

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Hi,

 

I just purchased a Lenovo Vibe Z2 Pro (model K920) from overseas.   I believe all the network specs are compatible with the Telstra networks (though I could be wrong about this).

 

For some reason no matter what I do I cannot connect to the 3G (or 4G) network.

 

The SIM is a new SIM, I've tried it in both SIM card slots (currently in the 4G compatible slot).  The network is telstra.iph, but I've also tried a couple of the other names.

 

Does anyone have any ideas or suggestions on how to get around this issue because I dont see any reason that it wouldnt work?  I feel like it just needs to be configured slightly differently to get it working.


Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
JBeattz
Level 2: Rookie
Accepted Solution

Re: Lenovo K920 only connecting to EDGE network

The network was being selected automatically by the phone.

 

Once I manually set it to the Telstra network (Telstra(50501)) it started working.  First had to let it search for available networks.

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2 REPLIES 2
JBeattz
Level 2: Rookie

Re: Lenovo K920 only connecting to EDGE network

I went by the Telstra store yesterday.  The phone was on the 4G network while I was there.  The person who helped me said the APN should be .wpa instead of .iph.   He changed it to .wpa and I had 4G while I was in the shopping centre, on the way home it was either 4G or 3G.  When I got home it was 3G.  

 

This morning and all the way into work, it was EDGE only.  The APN is still .wpa.

 

Any thoughts?

JBeattz
Level 2: Rookie
Accepted Solution

Re: Lenovo K920 only connecting to EDGE network

The network was being selected automatically by the phone.

 

Once I manually set it to the Telstra network (Telstra(50501)) it started working.  First had to let it search for available networks.

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