Have been travelling. In Croatia I used a local SIM card. When I put the Telstra SIM back...it seems to be unable to get to the internet despite connecting to local telcos. I’m currently in Turkey and it’s very frustrating. Mobile Data settings are all on.
I can only seem to be able to use the phone when I connect to a WiFi network...otherwise, I have no access to the internet.
Sorry to hear you're experiencing issues with your mobile service overseas. The first things to check is whether international roaming has been enabled on your mobile service. You can check this by via on 24x7 app http://tel.st/app or My Account http://tel.st/cpyn: https://www.telstra.com.au/support/category/mobiles-tablets/international-roaming/ir-how-to-enable-i...
Furthermore, for your interest, international usage rates can be found here https://www.telstra.com.au/international-roaming
Are you able to make and receive calls/SMS?
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