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Harold65
Level 1: Cadet

Not able to phone from mobile phones at home location for 6 days. Other Telstra users nearby SAME.

 

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4 REPLIES 4
Harold65
Level 1: Cadet

Re: Not able to phone from mobile phones at home location for 6 days. Other Telstra users nearby SAM

Please supply HELP for above post. I can text from home and have internet. I NEED TELSTRA PHONE SERVICE. AS DO OUR NEIGHBOURS.
Level 23: Superhero
Level 23: Superhero

Re: Not able to phone from mobile phones at home location for 6 days. Other Telstra users nearby SAM

Youll need to call the mobile faults team for support. This is only a community forum
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra as a Complex Customer Support Specialist in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
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Harold65
Level 1: Cadet

Re: Not able to phone from mobile phones at home location for 6 days. Other Telstra users nearby SAM

Thanks. What is the mobile faults phone number?
Level 25: The Singularity
Level 25: The Singularity

Re: Not able to phone from mobile phones at home location for 6 days. Other Telstra users nearby SAM

Give 125 111 a call.

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