Sonny2176
Level 1: Cadet

Remote Access Setting Smart Gen2

Hi,
Been looking up to configure for the Telstra Smart Gen2, I want to access from a remote location to my router at home base. It seems to be a problem, unsucessful doing it. Help! Thanks all genius out there.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being

Re: Remote Access Setting Smart Gen2

Have you set up remote WEB access in Services > Remote WEB access?
What when you enter the modems public IP address and port number into a browser?
There are two GEN 2 one manufactured by Technicolor the other manufactured by Arcadyan. The Arcadyan modem does not support NAT loop back so you can't test remote access on a device connected to modem.

Goodbye Excess Data Charges

Hello New Plans.

Find out more