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leesamc
Level 1: Cadet

Retrieving SMS messages

Answered
Can you retrieve Telstra SMS messages sent while your SIM was out of your phone . Or is there another way to see them ?
1 ACCEPTED SOLUTION

Accepted Solutions
Level 21: Augmented
Accepted Solution

Re: Retrieving SMS messages

Citing from here (by the way search is your friend) https://crowdsupport.telstra.com.au/t5/Network-Roaming/Short-sms-reattempt-period/m-p/775120:

"To answer your question about re-delivery, the Network will hold an SMS for delivery for up to 7 days before the SMSC discards the message.

It should also be noted that messages are delivered sequentially, so if the message at the head of the queue is delayed all messages queued up behind this message will also be delayed."

Is this by any chance related to this thread https://crowdsupport.telstra.com.au/t5/Billing-Payments/Overseas-charges/td-p/778349 ?

DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.

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2 REPLIES 2
Level 21: Augmented
Accepted Solution

Re: Retrieving SMS messages

Citing from here (by the way search is your friend) https://crowdsupport.telstra.com.au/t5/Network-Roaming/Short-sms-reattempt-period/m-p/775120:

"To answer your question about re-delivery, the Network will hold an SMS for delivery for up to 7 days before the SMSC discards the message.

It should also be noted that messages are delivered sequentially, so if the message at the head of the queue is delayed all messages queued up behind this message will also be delayed."

Is this by any chance related to this thread https://crowdsupport.telstra.com.au/t5/Billing-Payments/Overseas-charges/td-p/778349 ?

DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.
Wizard2
Level 7: Deputy Inspector

Re: Retrieving SMS messages

Adding on to ForensicsGuru, there is no remote access system for the Telstra Mobile SMS service. The text messages can only be retrieved by the mobile with the sim card inserted into it. This means you can put the sim into another mobile if your main one is faulty and be able to retrieve any queued text messages.
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I am a Telstra Employee however i am posting in my own time. My opinions are my own and not that of Telstras. I am a customer of Telstra.

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