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Dasher8
Level 1: Cadet

Roaming

Answered
I’m in Southern California and have set up $10 daily international roaming and received telstra confirmation it is activated. AA&T is showing as data provider in top left corner of phone.... is this correct.... is this telstra USA provider ?
1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Roaming

There is staff who monitor the forums, however, it isn't an official support method. I don't believe that they list the roaming partners for country at all any more publicly, I can only assume that they are considered confidential in nature. 

 

I know when I used my phone in the US it was on roaming on AT&T and that it was their partner at the time. 

 

Typically if you do want official answers you would need to speak to the support team by phone on +61 439 125 109 or http://tel.st/livechat/

 
 

 

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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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3 REPLIES 3
Level 24: Supreme Being
Level 24: Supreme Being

Re: Roaming

My understanding, from memory, is that Telstra uses a few providers in the US

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Dasher8
Level 1: Cadet

Re: Roaming

Telstra.... Di you monitor these CrowdSupport queries.... please reply ASAP
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Roaming

There is staff who monitor the forums, however, it isn't an official support method. I don't believe that they list the roaming partners for country at all any more publicly, I can only assume that they are considered confidential in nature. 

 

I know when I used my phone in the US it was on roaming on AT&T and that it was their partner at the time. 

 

Typically if you do want official answers you would need to speak to the support team by phone on +61 439 125 109 or http://tel.st/livechat/

 
 

 

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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