CrowdSupport®
Level 1: Cadet

Scam?

Just received a phone call from 'Telstra Technical Department' to advise of an internet virus that is very dangerous but that they can help me 'fix the problem'. I hung up without waiting for their advice. Anyone else received such a helpful call from 'Telstra?

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2 REPLIES 2
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Scam?

Yeah its a scam...been around for years
I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
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Level 3: Gumshoe

Re: Scam?

Just tell them your experiencing a "blackout" and your computer won't turn on.
Or ask them how they got the phone number for the international computer fraud department.
That usually causes them to hangup if they are shonky.

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