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mattbastin
Level 4: Private Eye

Steps to Using Mobile Phone Overseas

Answered

Hi fellow Telstra customers and staff.

 

What I want is a list of steps prior to departure from Australia to arriving in the countries on my itinerary if I opt for using my mobile phone overseas. My phone is on a plan so I guess priority one is to switch to global roaming. 

Now since my holiday is approximately 30 days itself I don't want to activate the data plan - which is only 30 days - much before I leave. When can I do this and how?

 

I have a Samsung Galaxy S4 on a Telstra plan

I was thinking of buying a 600 MB data pack to get started.

 

I have concerns about activation, top up, surplus if not required etc etc

 

The countries I plan to visit are all on the list.

 

Hope someone can give me thorough explanation or any suggestions are helpful. Note I have looked into buying a local SIM but after the cost of purchase and postal cost and inconvenience of not having my same number the figures roughly equate to Telstra's costs.

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: Steps to Using Mobile Phone Overseas

Matt, Telstra have a couple of different guides to cover International roamong.

 

First there''s 'The International Roaming Pocket Guide'.  : https://www.telstra.com.au/help/download/document/international-roaming-pocket-guide-c079.pdf

 

And secondly, Travel Tips',  which might assist you. : https://www.telstra.com.au/help/download/document/international-roaming-pocket-guide-c079.pdf

 

As far as activating is conbcerned on occassiojns can take up to 24hours but to be on the safe side i'd recomend allowing 48 hours. Thats a personal tip.

 

sig

 

 

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.

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3 REPLIES 3
Level 23: Superhero
Accepted Solution

Re: Steps to Using Mobile Phone Overseas

Matt, Telstra have a couple of different guides to cover International roamong.

 

First there''s 'The International Roaming Pocket Guide'.  : https://www.telstra.com.au/help/download/document/international-roaming-pocket-guide-c079.pdf

 

And secondly, Travel Tips',  which might assist you. : https://www.telstra.com.au/help/download/document/international-roaming-pocket-guide-c079.pdf

 

As far as activating is conbcerned on occassiojns can take up to 24hours but to be on the safe side i'd recomend allowing 48 hours. Thats a personal tip.

 

sig

 

 

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.
mattbastin
Level 4: Private Eye

Re: Steps to Using Mobile Phone Overseas

Thanks DEANJA

But I really don't get the request for kudos!

Also I had difficulty getting to the URL you suggested  http://... worked whereas https://... did not.

Level 23: Superhero

Re: Steps to Using Mobile Phone Overseas

Matt, try it again, I just logged straight onto it again: https://www.telstra.com.au/help/download/document/international-roaming-pocket-guide-c079.pdf

 

sig

 

 

Guide1.jpg Guide2.jpg Guide3.jpg

 

 

 

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.

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