Highlighted
BucketDan
Level 1: Cadet

Telstra Mobile coverage in Ecuador

Answered
Hello, I am currently travelling in Quito, Ecuador and my iPhone 7 can’t locate any viable networks. CLARO, CNT, Movistar Are the only networks available but Telstra won’t connect. Apparently it needs Conecel,Telefonica (OTECEL) but they aren’t showing up as options. Have been in contact with Telstra support with no solution. Was wondering if any other people have had this issue and possibly solved it. Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Telstra Mobile coverage in Ecuador

Movistar is Telefonica and Claro is Conecel. If you are on a Prepaid service however, you won't get connected as roaming is not available for Prepaid in Ecuador.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Telstra Mobile coverage in Ecuador

Movistar is Telefonica and Claro is Conecel. If you are on a Prepaid service however, you won't get connected as roaming is not available for Prepaid in Ecuador.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Telstra (Retired)
Telstra (Retired)

Re: Telstra Mobile coverage in Ecuador

How did you go BucketDan, did you get a connection?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

View and activate your international roaming status, and purchase international Data Packs with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now