I have a Telstra (ZTE MF91) wifi mobile broadband unit which works fine in Australia. I purchased a Global Plus Pack and went to Italy and France for three weeks. When I turned on the ZTE wifi modem it would not connect in either country. On return to Australia I complained and the cost of the Global Plus Pack was refunded immediately. However, the operator could not tell me why it did not work, nor what I can do when overseas to make it work.
I am now going to USA and Canada and plan to buy another Global Plus Pack.
What do I do from startup? According to the local Telstra shop, simply turn it on, it will find a 'friendly' ISP and away you go. Not so fast!
How do you log into an ISP which has reciprocal rights with Telstra?
Do you have to log into a 'Device Webpage' to select operators?
I have searched Crowd Support and many Google items, and NOTHING instructs the user how this process works.
Telstra could do itself a favour and start a new topic!
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