This is absolutely ridiculous that people can’t make and receive calls while around watergardens shopping centre in Taylors Lakes Victoria
if the mobile tower has been removed some should be proactive to the situation and had a mitigation plan ahead so that customers don’t suffer.
this absolutely unacceptable.
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There are 5 towers within 3km, including the one at the Shopping Centre itself, and there are no reported outages in the Taylors Lakes area.
What model phone are you using? And have you tried going to https://fix.telstra.com to try and work out what is wrong (and report the issue if it can't be fixed by the troubleshooter)?
Note: you can't report coverage issues via Crowdsupport.
Even other have problems there have a look here
The problem is, people come here and complain. We then offer suggestions as to what they need to do to get the problem resolved and we never hear from them again.
As this is not an Official Support Channel, there isn't anything that anyone other then the person who is experiencing the problem can do to get it fixed.
The https://fix.telstra.com site is the best and quickest way to try to get problems resolved as quickly as possible. Coming here, we can only offer advice.
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