I live in a mobile black spot. With every second website wanting to use SMS authentification, it is becoming almost impossible to do administration from home. What are Telstra's plans for the role out of WIFI SMS?
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Like any mobile network, coverage on the Telstra Mobile Network depends on where you are, the mobile handset, tablet or mobile broadband device you're using, and whether there’s an external antenna attached.
The specific nature of building materials can also impact the coverage, with some materials such as steel framing and metallic window films having a significant impact on coverage.
Geographic features which may block or inhibit coverage could include formations such as hills and mountains or even trees.
If there are no outages here, you're covered via our coverage maps here & you're experiencing trouble with your mobile service, it's best to report this to our mobile assurance team on 132200.
Reporting issues to our mobile assurance team is how they get investigated.
You can also provide coverage feedback here too.
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