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Robdog14
Level 1: Cadet

Why is my 4G speed so slow??

I have been checking my 4G speeds in various locations and they are regularly coming back at 9-13 Mbps. This is really poor given the premium pricing on Telstra plans for a supposed better service. Friends are on Vodafone at half the price getting 5-6 times better speeds.

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4 REPLIES 4
Level 24: Supreme Being
Level 24: Supreme Being

Re: Why is my 4G speed so slow??

What phone do you have?
Robdog14
Level 1: Cadet

Re: Why is my 4G speed so slow??

Iphone 6
Level 22: Superhuman

Re: Why is my 4G speed so slow??

Are you sure that you have data 4G enabled?
Also, please reboot your phone.
Do your signal bars appear normal strength?
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".
Robdog14
Level 1: Cadet

Re: Why is my 4G speed so slow??

Yes i have 4G data enabled, have restarted the phone, updated to the latest IOS, signal bars are generally 3 of 4 and i am located in Fortitude Valley (inner city Briasbane) so reception should not be an issue

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