NetFam123
Level 1: Cadet

Wifi on holiday

Answered

Hi, we are on holiday within Australia, and have rented an apartment.  We need some help on accessing or even paying for more access to the internet.  We are Telstra customers, eligible for Telstra Air, but can not seem to connect to the Telstra Air hotspots from our apartment.  What can we do?

 

Thank you Smiley Happy

1 ACCEPTED SOLUTION

Accepted Solutions
Level 20: Director
Level 20: Director
Accepted Solution

Re: Wifi on holiday


@NetFam123 wrote:

Hi, we are on holiday within Australia, and have rented an apartment.  We need some help on accessing or even paying for more access to the internet.  We are Telstra customers, eligible for Telstra Air, but can not seem to connect to the Telstra Air hotspots from our apartment.  What can we do?

 

Thank you Smiley Happy


@NetFam123 A couple of options would be to get more data on your mobile and use that as a hotspot, or purchase a Telstra Mobile Broadband Plan.

 

As for Telstra Air, you might not be close enough to it. And I have found only those run by Telstra (Compared to customers owned) are reliable.

 

You may also be able to purchase WiFi access from your hotel/motel?

Mmmmm... hot pineapple donut and a coffee!

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 20: Director
Level 20: Director
Accepted Solution

Re: Wifi on holiday


@NetFam123 wrote:

Hi, we are on holiday within Australia, and have rented an apartment.  We need some help on accessing or even paying for more access to the internet.  We are Telstra customers, eligible for Telstra Air, but can not seem to connect to the Telstra Air hotspots from our apartment.  What can we do?

 

Thank you Smiley Happy


@NetFam123 A couple of options would be to get more data on your mobile and use that as a hotspot, or purchase a Telstra Mobile Broadband Plan.

 

As for Telstra Air, you might not be close enough to it. And I have found only those run by Telstra (Compared to customers owned) are reliable.

 

You may also be able to purchase WiFi access from your hotel/motel?

Mmmmm... hot pineapple donut and a coffee!
Highlighted
NetFam123
Level 1: Cadet

Re: Wifi on holiday

Thank you for your help ozmoz
We will try one of those optionsSmiley Happy

Goodbye Excess Data Charges

Hello New Plans.

Find out more