Mobiles & Tablets

Network & Roaming

cancel
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
simondop
Level 1: Cadet

I just signed up to Telstra business XL plan and got the new iPhone because virgin mobile is closing. Telstra shop activated sim and said it will take a few hours to port and activate my new phone. 3days later nothing? Went to Telstra website and ont ...

Hooper10
Level 1: Cadet

Using iPad on Telstra NBN home wifi and contacting overseas mobile number different network. Who pays the charges ? Don’t want a shock bill after returning home.

Eazy01
Level 1: Cadet

How do I convince Telstra there is an issue with their network. My neighbour spent an hour on the phone with them trying to fault find no internet connection. 4 people set their phones to 3G max, problem goes away!

Clowns1510
Level 1: Cadet

For the past 2 days I have no internet at all don’t know why but I need this fixed

Chrissie9
Level 1: Cadet

I cannot make calls from France have international roaming and have activated

Frances123
Level 1: Cadet

Roaming is switched on but is not working

Vinophilius
Level 1: Cadet

Hi folks, I've received a report from friends in Crows Nest QLD that Telstra services are down in the area.

Scammacs
Level 2: Rookie

Is telstra. Com. Au having an issue

SajalHalder
Level 1: Cadet

Hi,
I bought one blackview A7 pro mobile set yesterday from eBay. I have inserted Belong 4G SIM in my mobile that's network provided by Telstra. Although, the network signal is ok and can send SMS but the incoming and outgoing call does not support. K ...

SarahLG
Level 1: Cadet

I cancelled international roaming last week, but I’d like to reactivate.

Scammacs
Level 2: Rookie

Is telstra. Com. Au having an issue

SajalHalder
Level 1: Cadet

Hi,
I bought one blackview A7 pro mobile set yesterday from eBay. I have inserted Belong 4G SIM in my mobile that's network provided by Telstra. Although, the network signal is ok and can send SMS but the incoming and outgoing call does not support. K ...

SarahLG
Level 1: Cadet

I cancelled international roaming last week, but I’d like to reactivate.

Normie2
Level 1: Cadet

I am going overseas shortly and have been looking into the International Day Pass.  It seems impossible to control the days I get charged, since - "A Day Pass is activated any time you use your service overseas in an Eligible Country. This includes a ...

Jumbuck
Level 3: Gumshoe

In July & August, 2018 I was in southern Africa with my Telstra (ZTE) Blade A475. It worked in South Africa, but would not connect to the networks it could see in Namibia, Botswana, Zambia or Zimbabwe. The ones that did not work are 2G only, so this ...

Telstra-Rob
Level 1: Cadet

can I get my new SIM card activated please.  

WJA777
Level 2: Rookie

Are the Samsung Galaxy A8 and the Galaxy A8+ VoLTE compatible on Telstra?

dennismel
Level 1: Cadet

Hi,Puerto Rico is part of the US though Technically in the Caribbean and is not shown on the International Roaming Day Pass map. Is Puerto Rico covered by the day pass rate? or is it standard roaming? 

Tv1999
Level 1: Cadet

Is there a setting you can do on iPhone to set how long Telstra will attempt to send an sms before it gives up?if my phone is turned off for a few hours, when I turn it back on the sms’s That have been sent to me while the phone is turned off don’t c ...

RoweyJay
Level 1: Cadet

Hi- i am currently overseas and having major problems with my telstra phone. My telstra mobile has been on international roaming and working fine. After being in airplane mode it now says i am disconnected from the telstra network. I have no network ...

MissKristyLee
Level 1: Cadet

I'm currently located in Caboolture/Glasshouse area and experiencing significant issues with my Telstra Data/Network coverage. Currently there is nothing listed on any outages forums, and my bill is currently in credit? Unsure if anyone else is havin ...

meijo1987
Level 1: Cadet

LachlanP
Level 1: Cadet

The mobile phone coverage map shows that I should get good signal inside my house, but i don't. I was thinking of purchasing a 4G booster. Has anyone experiences with theses, know what to look for, and have any experiences with specific companies ? T ...

Level 21: Augmented cretsiah
Level 21: Augmented

got a phone call today 1pm from mobile city   however it came up saying   Telstra Private Incoming    a) didnt know Telstra had taken over Mobile City b) foreign accent c) most likely a scam   major concern is suggestion that it was an internal priva ...

Support Team IvanS
Support Team

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Gilbo1963
Level 2: Rookie

With the International Day Pass does it work on a 24 hour cycle with a 'day' starting from when you use first use the phone ie if you make a call at 10.00pm then the pass is for the next 24 hours or a cycle relating to AEST ie it resets every day at ...

JuzzyQLD
Level 2: Rookie

We use a program to manage people on rosters etc.
This program has the ability to send SMS messages using an SMS gateway.
Currently, Telstra does not have an sms gateway, this is something that was invented many years ago...... Telstra have a stupid sy ...

JH-
Level 1: Cadet
Richardc007
Level 1: Cadet

I have a inrico TM-7 internet radio and it only works in 3G mod. can i still get 3g sims as i have a 4g sim and the radio will not reconise it Many thanks Richard C

Jimmy66
Level 1: Cadet

For the last week or so , I am unable to down load content from the i-Tunes store, I keep getting error-43 . Using my wireless 4G modem I have no problem. Other sites seem ok . Has anyone else had tis issue? I have reloaded  itunes , changed my conne ...

Our community experts

Goodbye Excess Data Charges

Hello New Plans.

Find out more