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roscoesnews
Level 2: Rookie

I am overseas in Houston and my mobile isn’t working..... after speaking to a Telstra consultant before I left Australia, they said it would just work.... how do I fix?

Level 24: Supreme Being DrQ
Level 24: Supreme Being

This post has been moved to the appropriate board. Please click on the link above to find its new location.

DarwinG
Level 1: Cadet

My mobile is only showing no service then sos. It was working into Australia then I’ve come overseas and now nothing! I’ve turned the phone on and off, taken out the sim, reset the phone settings and it still doesn’t work.

Any suggestions as this is f ...

Rozy
Level 1: Cadet

Hi, Im trying to work out a way of testing which telstra tower im getting service from and which one has the best signal strength for my telstra smart antenna. I live rural on a farm and are 18.26 km and 19.13 km from the closest towers. I have a yag ...

Candace66
Level 2: Rookie

Good day, Below are the specs for a low-end Samsung phone that was intended for the US market.  Will this unlocked phone work on the Telstra network with a Telstra prepaid SIM?   Will some services be missing?  Thx in advance! 

WJA777
Level 2: Rookie

I've read that lack of VoLTE capability on a mobile phone will eventually lead to not being able to make phone calls in areas that are exclusively serviced by 4G. How far in the future is this likely to become a problem? 

WifiBandit
Level 1: Cadet

Does anyone know message centre number for Belong Mobile (on Telstra) mine has vanished and I can't send SMS... Driving me crazy.

charli27
Level 5: Eagle Eye

Can someone in Telstra please explain to me why the 3/4G network in Werris Creek NSW constantly drops out whilst I’m talking to people?
Then when trying to phone the person back the network tells me that the service is not connected
Telstra please resp ...

ElleB
Level 1: Cadet

Up until a couple of months ago I have been using my TG797N with no issue. The internet connection is fine and works over Ethernet. Wifi signal however is only down to about 5 metres in the same room. There has been no changes in what’s around the ro ...

WJA777
Level 2: Rookie

I've read that lack of VoLTE capability on a mobile phone will eventually lead to not being able to make phone calls in areas that are exclusively serviced by 4G. How far in the future is this likely to become a problem? 

Dan73
Level 1: Cadet

Hi Guy's              Can anyone tell me if the Motorola G5 is a blue ticked phone i have asked in the Telstra store and since they don't sell it couldn't give me an answer. Thank you

Arijit
Level 2: Rookie

My wife had a Boost prepaid connection. She opted to move to Telstra prepaid and called them. They said that they will send a sim card and she will have to activate it. Her current Boost recharge was valid for another three weeks, so she decided to a ...

Winno
Level 1: Cadet

My cellular is no longer working on my Apple Watch. It worked for the first few months but doesn’t stay connected now. The icon is white and the plan is valid and connected. If I go to settings (on the watch)/mobile data the status says connected and ...

RobbyW
Level 2: Rookie

I am currently in Singapore and using Global Roaming with International Day Pass enabled - which I can confirm on the Telstra 24/7 App. Checking the charges on My Account - I have noticed that I have been charged for some local and overseas calls, wh ...

OzeBob51
Level 1: Cadet

Back in July 2012, when I first switched to Telstra from Optus, I found my office was in a Black Spot. Telstra immediately part-subsidised my purchase of a Smart Antenna (Netgear MSRB2500-1TLAUS). Although a poor solution, it was some improvement. Wh ...

tpapa22
Level 2: Rookie

I discovered last week on Thursday 8 March that people were trying to call me but could not get through, even to voicemail. I had no idea why this was happening, so I contacted Telstra Prepaid on Friday morning to investigate the issue and was put th ...

CA4540
Level 1: Cadet

A friend from Australia (with aus number) is in Hong Kong. If I call them using the 'Messenger' (facebook) app whilst using my data and they're using wifi...what charges will I expect? 

Mazacat
Level 1: Cadet

Hi - Thanks for helping. I will land in Perth Airport from NZ later this week. I can't see that there is a Telstra shop in the Airport. Is there somewhere in the Airport I can buy a pre-paid SIM when I arrive please?

Level 24: Supreme Being DrQ
Level 24: Supreme Being

This post has been moved to the appropriate board. Please click on the link above to find its new location.

JuzzyQLD
Level 1: Cadet

We use a program to manage people on rosters etc.
This program has the ability to send SMS messages using an SMS gateway.
Currently, Telstra does not have an sms gateway, this is something that was invented many years ago...... Telstra have a stupid sy ...

JH-
Level 1: Cadet
Richardc007
Level 1: Cadet

I have a inrico TM-7 internet radio and it only works in 3G mod. can i still get 3g sims as i have a 4g sim and the radio will not reconise it Many thanks Richard C

Jimmy66
Level 1: Cadet

For the last week or so , I am unable to down load content from the i-Tunes store, I keep getting error-43 . Using my wireless 4G modem I have no problem. Other sites seem ok . Has anyone else had tis issue? I have reloaded  itunes , changed my conne ...

NotHappyIPSEC
Level 1: Cadet

Hi, once upon a time the sun shone, the birds sang and my IPSEC Dialup VPN worked just fine whilst paired over my Telstra 4G handset. Then sometime recently, it stopped working. I've just spent 2 days confirming that the issue is isolated to Telstra, ...

Mag21
Level 1: Cadet

 Hi On feb 8th ny wifi hotspot had a data bleed of 3 .5 % GBThis caused me to go over the 10gb plan.As My unit was only on for a short time that day ,I do not think the leech was due to my usage.Strangely a friend has had same issue on same day this ...

terribleservic1
Level 1: Cadet

it has now been 3 months of drop outs, modem not working and email now failing,  i have been on the phone (mostly on hold) to telstra who have sent out multiple techs to resolve nothing,  it was foxtel who eventually fixed part of the problem.  now t ...

Somethingnice
Level 1: Cadet

Hi I’m connected to Telstra air and I can use the internet but I can’t download apps. When I click download it doesn’t even make any progress in downloading. Its just stopped. I can use google just not this. Help

Paddypat
Level 1: Cadet

Tip for all you avid travellers: research mobile carriers in your destinations before you go. Compared to the bleeding Telstra subjects you, getting a local sim in your destination can be very cost effective, especially for data! For instance: for do ...

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