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Penmonicus
Level 1: Cadet

I'm setting up a livestream for a work project, using OBS on an Apple Mac. It works fine when connected to the office WiFi, but the software won't connect to the server when using a phone set to a wireless hotspot which is through a non-Telstra provi ...

nyanya
Level 1: Cadet

My wifi box just has a blinking orange light. I cannot connect to it. Holding down the power button does nothing.can anyone please help?thanks

SamSA
Level 1: Cadet

My friend and myself did a speed test this morning in Adelaide CBD. He's using iPhone X while mine's the Google Pixel 2 XL.

Both of us got similar download and upload speeds from the Oklaa speed test. Download: 215 Mbps and upload: 12 Mbps respectivel ...

Aimee4
Level 1: Cadet

I have a postpaid telstra mobile plan (unlocked iphone 6) and recently travelled overseas with a travel sim card.
Have returned to Australia and put my telstra sim back in phone & internet (data) is not working, any suggestions how to fix this, or doe ...

3Gtrouble
Level 1: Cadet

Why every afternoon on a business day do phones switch from 4G to 3G until outside 10km radius of Brisbane. Occurs daily as I board train until across the river at Indooroopilly. Data is unusable.

Trace795
Level 1: Cadet

I am contemplating an International Day Pass for New Zealand.  I have found the wording a bit ambiguous.  Am I right in presuming that if I am away for two weeks and I only use the service on three separate days then I only pay $15 ($5 per day).  Is ...

Colboy
Level 1: Cadet

I'm on holiday overseas and have turned my iPhone onto Aeroplane mode so I'm not using data or the phone, but I need to receive a verification code from Amazon when I login to my account when using wifi. Will the code still come through by sms on wif ...

blasterkings
Level 2: Rookie

I have a mobile service with Telstra and with that Telstra is suppose to offer 200GB subscription with OneDrive. I tried to activate the subscription several times online and I get an error "Microsoft was unable to set up your OneDrive bonus storage ...

bretto11
Level 1: Cadet

As far as I can tell is that all I need to do to connect overseas is use the Telstra Air app to FON hotspot. My question for anyone out there is.. 1. Do I need to do anything to my account ie. activate something like roaming. I can successfully use f ...

coffeecup_
Level 1: Cadet

i have managed to open the port in the gateway bu when i try to access my ftp server it wont work externally . please help

Pelagicmuse
Level 1: Cadet

Isn’t there a way to set this up after leaving on pre paid?  I have an online account, it’s available in Costa Rica and I’ve purchased the international roaming pack. What gives?

SDC1
Level 2: Rookie

I Iive in Great North Road Five Dock.  My mobile reception is 1 bar 24/7 for the last 2 years. And with 1 bar the line drops out. I cannot use my mobile. I had to get a landline so I have some form of communications with the outside world as I am hou ...

gunnado
Level 3: Gumshoe

I have Bigpond Mobile Broadband currently using a 7.2 USB Modem which I intend to upgrade to a Telstra 320U 4G USB to which I can connect external Antennas.  My wife and I live in a 5th Wheeler caravan and hopefully moving to the Malanda Caravan Park ...

WittleWaynE
Level 2: Rookie

Hi Folks, I have just set up a telstra celfo go repeater and I finally get mobile coverage on my rural tassie property, yippee.However I am not quite sure of the tower it is pointing to.  I think it is this tower site from acma regiseter 33206NameTel ...

mtu
Level 1: Cadet

Does anyone know if an overseas Samsung Gear S3 LTE work on the Telstra One Number?

halgr
Level 1: Cadet

I bought a Netgear NIGHTHAWK M1 Router from JB-HIFI, it is unlocked. Due to my current work, I will live in USA for sometime, I would like to get a data only SIM from local operator. Could anyone let me know which mobile operator in USA I can get a S ...

iteese
Level 3: Gumshoe

So I've looked pretty much every where on the Telstra Mobiles website to find information about what Frequencies (and LTE Bands) Telstra use for their mobile network. I'm explicitly interested in LTE (or E-UTRA) Frequencies and their corresponding Ba ...

tm1314
Level 1: Cadet

Hi, I live around 1km from Oakleigh exchange and get speeds around 1-2 Mbps down and ~1Mbps up. Sometimes the speed can drop as low as 0.1-0.2Mbps for extended periods of time. Apparently the exchange has been congested for 18 months. Please update o ...

Khun7412
Level 1: Cadet

So I'm living in Kingsford and recently my connection speed is tediously slow, at the same time the connection keeps dropping out, I've recently diagnosed the case and it stated that there's an outage in my area. It claims to work again 3 days from n ...

gahandy1
Level 1: Cadet

I purchased a Telstra phone Model No ZTE BLADE A112 Android Version 6.0 on the understanding it would work on Cruise Ships. I specifically asked this as I do a lot of cruising.On a recent cruise on "Radiance of the Seas" it would not pick up Cellular ...

coffeecup_
Level 1: Cadet

i have managed to open the port in the gateway bu when i try to access my ftp server it wont work externally . please help

SarahRosina
Level 1: Cadet

When a phone call is noted (pinged) at say Kerang, how far away can you be from that tower before it gets pinged at another tower? I live in Koondrook.
TIA.

Sibrease
Level 1: Cadet

I cannot connect to set up my Netgear model (the other one died. m.home’s server DNS address could not be found.bigpond.4g’s server DNS address could not be found.telstra.4g’s server DNS address could not be found. please help 

MattWatson
Level 1: Cadet

My Telstra WiFi extender max is making a sound like a PC hard drive. It hapens for a few seconds every 30 secs or more. How can I prevent this as it’s quite loud at night?

cazza48dargan
Level 2: Rookie

why all of a sudden I have no internet connection on my phone no in coming calls or out going calls, comes up no internet connection. I have just had as early as yesterday Telstra take my monthly fees out for my mobile and I can't use the phone. NOT ...

oojema
Level 1: Cadet

Does anyone else have NBN issues?Slow loads, drop outs?Will swapping to another provider make anything better?   ADSL was fast and I'm in regional. Apparently we needed NBN because ADSL wasn't fast. What a joke.Telstra Air is faster than NBN.I'm payi ...

RLB85
Level 1: Cadet

(Second attempt at posting this) Hi there, have noticed recently that a small (but growing) number of websites are not reachable *only* from my home network. Only changes made are that client machines have been upgraded to the Microsoft Windows Fall ...

SN17
Level 1: Cadet

For the last 2 days I have only had 1 bar of signal and 3G mobile service when I am in my office building in the CBD.  There is no report outages on your website for Darwin CBD and it's quite frustrating.  Is anyone else having the same issue?

truthsayer
Level 6: Bloodhound

first read http://www.theage.com.au/business/consumer-affairs/complaints-about-phone-and-internet-soar-160-per-cent-rise-driven-by-nbn-woes-ombudsman-report-20171017-gz2tts.htmlthis link is showing that telstra popularity as being a reliable service ...

sangstar
Level 1: Cadet

Hi, I am trying to set up dynamic dns on my router Technicolor TG799vac (Telstra Gateway Max). I am using Dynu as the dynamic DNS service.  However, no matter what settings I change, when I look at the log on my router, I find the following message:  ...

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