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Level 1: Cadet

Can’t connect to a network in Japan all I get is SOS but settings seem the same as my husbands phone that works ok

Level 1: Cadet

Hi, Tell me please, how I can use  Cellular at Sea Internet  ??? On cruise ship . 

Level 1: Cadet

Bring back the old account - the new look version fours not work - it’s is as good as useless as my services are not accessible.

Level 2: Rookie

Returned to Soldiers Point after being away for 5 months to find Telstra signal down to 1 bar 4g....from 4 bars!!!!! Went to local Telstra shop at Salamander Bay only to be told by staff that he has to leave shopping centre to get full service and th ...

Level 1: Cadet

I have been travelling in Italy and now Malta, with a Telstra account. I have not taken the $10 per day Telstra roaming plan, as I only send the occasional SMS ($0.75 cost) to inform the Airbnb apartment host about my arrival time, when I do not have ...

Level 5: Eagle Eye

I am on a post paid plan with Telstra with my mobile.  As my mobile is old I want to get a new one.   Not really happy with my present plan as it has gone up to $35 a month (its an old plan) and all I do on that is making and receiving calls and text ...

Level 1: Cadet

i topped up to buy a roaming package and part of the credit was swallowed up before i had chance to get package therefore phone would not work and i was getting on plane 

Level 1: Cadet

Hi, I have a HP Laptop with a sim card slot, i use a Telstra sim card, I travel allot and use the sim card for work on the go. For normal use on WIFI, the laptop/emails work well. Connects fine to Gmail and Telstra (i use both). As soon as my laptop ...

Level 1: Cadet

I was applied a number port service approximately one month ago, it is still doesn’t work, what can I do?

Level 1: Cadet

When overseas is calling Australian 1300 numbers included? Services NSW only has a 1300 number

Level 1: Cadet

Hi, 6 to 12 months ago a fixed wireless broadband tower was erected off Barney View road in Barney View SE QLD. To the best of my knowledge this tower is yet to become active. I have contacted Telstra direct to find out if they know when the service ...

Level 2: Rookie

I am in UK & NOT answering calls from Oz but am being charged $2 per call that I receive. Why?

Level 1: Cadet

Hi, I am currently travelling overseas and have had my iPhone data turned off the whole time. Despite this, my iPhone has used about 1MB of data for DNS Services across 3 days. This has activated my Telstra international day pass. Is there anyway to ...

Level 1: Cadet

I am traveling in Europe and have turned off data roaming however small amounts of data use, 1-6kb, is still coming up as being used on my Telstra bill.  This tiny and totally uncontrollable use then triggers a Telstra daily roaming charge of $10.  H ...

Level 1: Cadet

I have left my phone at home, I do not have access to the handset. Can I set up call forwarding to my work land line.

Level 1: Cadet

I am in USA and wish to unlock my iPhone SE to access a local Network. What do I need to do?

Level 1: Cadet

HiCan anyone tell me which network Telstra uses to roam in Cambodia?

Level 1: Cadet

I have gps gf 07 is not working . I inserted  sim card in and i suppose to send a code to it so it must reply back  Basic parameters spectrum gsm850/900/1800/1900 mhz

Level 1: Cadet

So my mum recently payed her Internet bill as it was slow, she payed it yesterday, it is still slow and I have turned it off for a few minutes and turned it back on, what do I tell her? It does work, but slowly; I can only really focus one app and if ...

Level 2: Rookie

My nat type is constantly changing from open to moderate and once it was even strict how do I fix this issue on hot-spot I need it to be open to play online games with friends

Level 1: Cadet

i topped up to buy a roaming package and part of the credit was swallowed up before i had chance to get package therefore phone would not work and i was getting on plane 

Level 1: Cadet

Astonishing speed around the CBD sydney but it is a pity that in my configuration that speed is offloaded by way of Ethernet to one of my MacBook Pro and am using the the Netgear as the WiFi router for the network as it far more competent and also ba ...

Level 1: Cadet

Number not ported even after a week. Stone age is back. Multiple followups, promises but no result. Not sure in 21st century why things are so difficult. Not even getting reason for delay, just promises.Waiting till first billing cycle without gettin ...

Level 2: Rookie

I have been trying to find out why my NBN connection is off the air. After resetting my smart modem I managed to get mobile connection. I checked the outages page and lo and behold no outage reported for Glendenning, NSW. After calling support and wa ...

Level 1: Cadet

Since updating my plan, my two M1 which both have fully up to date firmware are both continuously showing ‘detecting service’.  Power cycle does not fix. Service is slow and flaky. Signal strength is very high. All previous posts seem to ...

Level 1: Cadet

I have a 4gx wi-fi plus mobile broadband device. It should connect to 10 devices but I can only connect to 5. How do I get it to connect to more devices?

Level 1: Cadet

Looking for feedback on performance for those that use a Redmi Note 6 Pro phone in rural areas? 

Level 1: Cadet

I have a telstra 4G mobile data+voice sim on contract, I want to put this in a table top modem/router to share data, I'll be browsing and doing netflix, what are some brands/models that are compatable. Thanks.

Level 1: Cadet

We are currently experiencing an issue with our Telstra Mobile customers unable to browse our website. I have tracked the issue down to stale DNS records on the primary DNS server responsible for mobile. The two DNS servers issued to my phone, are 10 ...

Level 1: Cadet

Activate: EA Pole T3620 Cnr Barranjoey Road & Karloo Parade NEWPORT NSW 2106

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