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JohnPK
Level 1: Cadet

Hi, Going to New Zealand for 6 months soon and have read all Telstra material which is not clear enough. I understand the $5 per day NZ day pass although can I do unlimited of the following when I am in New Zealand included in my unlimited plan and t ...

WJA777
Level 2: Rookie

Has Telstra given any indication of when they will begin to shutdown the 3G network? This has significant ramifications for phones that do not work with Telstra VoLTE, the recently released Huawei P20 Pro and OnePlus 6 to name two.

Scott888
Level 2: Rookie

How to retrieve voice messages from messagebank while roaming. Text Message I got was to call #101# . The following response was that I was 'not registered'Philippine SUN carrierHow do I register? Or what do I need to do to retrieve messages?

JohnPK
Level 1: Cadet

Hi,

Going to New Zealand for 6 months soon and have read all Telstra material which is not clear enough. I understand the $5 per day NZ day pass although can I do unlimited of the following when I am in New Zealand included in my unlimited plan and th ...

Natalie13
Level 1: Cadet

I enabled international day pass on the wrong mobile on our account. Now I have a $60 bill on my mobile. How do I fix this?

joshhr
Level 1: Cadet

title says it all, the numbers prior to me porting could call perfectly fine, i have replaced the sim card with a newer one and that didn't solve the problem, i have tried putting my sim in another phone and that didn't solve problem, all numbers try ...

rtfmoz
Level 3: Gumshoe

This webpage does not return anything when I enter the phone IMEI    https://www.telstra.com.au/coverage-networks/check-imei   Can you check if you get a result?

AgAssist
Level 1: Cadet

Does anyone know if this modem will work on the 3G/4G network?

Ga77
Level 1: Cadet

Hey I have been trying to contact Telstra for a long time. I am overseas and using another sim, I turned my roming off and didn’t call or text on my Telstra sim while over here. Yet my bill has gone up $10. I don’t think it’s fair I should pay for so ...

oldfart75
Level 1: Cadet

We are experiencing major dropouts, bad connections and for the last two days own voice feedback, this has been ongoing for the last few weeks but as telstra has advised they are doing upgrades in the areas, but is now getting to the point of wanting ...

Jennyjb
Level 1: Cadet

I had Telstra ADLS internet connection previously and I have three linelands in different rooms. After Telstra changed my connection to NBN. I have only one lineland (which connect to Modem) works. other linelands do not work. It is very frustrated a ...

john991
Level 1: Cadet

Just wondering if any know if this phone will work on 3g and 4g  Support FDD LTE/4G/3G/GPS/dual band Wifi/Bluetooth/Miracast/OTG/Type-C/ultrasonic fingerprint IDNetworking:2G GSM: B2/B3/B5/B8, CDMA: BC0 (CDMA 800M)3G WCDMA: B1/B2/B5/B8, TD-SCDMA: B34 ...

Gilbo1963
Level 2: Rookie

Do incoming messages activate the Telstra international day pass?

whisk29
Level 1: Cadet

Arrived in Dallas and was told to just activate day pass once in the country via text, but have no service and if I try via web it tells me to turn wifi off and use Telstra network , which obviously doesn’t work

lachlan27
Level 1: Cadet

Can I use a local SIM card in my Telstra iPhone 6 in Cuba (during June 2018)? Or should I get a phone there as well? Any recent experience would be welcome!

Arijit
Level 2: Rookie

My wife had a Boost prepaid connection. She opted to move to Telstra prepaid and called them. They said that they will send a sim card and she will have to activate it. Her current Boost recharge was valid for another three weeks, so she decided to a ...

MrCustomer
Level 1: Cadet

My iPhone is switching between SOS, No Service and 3G. (Currently displaying Telstra 3G) I have no internet connection but can make calls.I have restarted the phone and removed the sim.There are no outages in my area. Not sure what else to do? 

WJA777
Level 2: Rookie

I've read that lack of VoLTE capability on a mobile phone will eventually lead to not being able to make phone calls in areas that are exclusively serviced by 4G. How far in the future is this likely to become a problem? 

JohnPK
Level 1: Cadet

Hi, Going to New Zealand for 6 months soon and have read all Telstra material which is not clear enough. I understand the $5 per day NZ day pass although can I do unlimited of the following when I am in New Zealand included in my unlimited plan and t ...

WJA777
Level 2: Rookie

Has Telstra given any indication of when they will begin to shutdown the 3G network? This has significant ramifications for phones that do not work with Telstra VoLTE, the recently released Huawei P20 Pro and OnePlus 6 to name two.

JohnPK
Level 1: Cadet

Hi,

Going to New Zealand for 6 months soon and have read all Telstra material which is not clear enough. I understand the $5 per day NZ day pass although can I do unlimited of the following when I am in New Zealand included in my unlimited plan and th ...

Natalie13
Level 1: Cadet

I enabled international day pass on the wrong mobile on our account. Now I have a $60 bill on my mobile. How do I fix this?

joshhr
Level 1: Cadet

title says it all, the numbers prior to me porting could call perfectly fine, i have replaced the sim card with a newer one and that didn't solve the problem, i have tried putting my sim in another phone and that didn't solve problem, all numbers try ...

Gilbo1963
Level 2: Rookie

With the International Day Pass does it work on a 24 hour cycle with a 'day' starting from when you use first use the phone ie if you make a call at 10.00pm then the pass is for the next 24 hours or a cycle relating to AEST ie it resets every day at ...

JuzzyQLD
Level 2: Rookie

We use a program to manage people on rosters etc.
This program has the ability to send SMS messages using an SMS gateway.
Currently, Telstra does not have an sms gateway, this is something that was invented many years ago...... Telstra have a stupid sy ...

JH-
Level 1: Cadet
Richardc007
Level 1: Cadet

I have a inrico TM-7 internet radio and it only works in 3G mod. can i still get 3g sims as i have a 4g sim and the radio will not reconise it Many thanks Richard C

Jimmy66
Level 1: Cadet

For the last week or so , I am unable to down load content from the i-Tunes store, I keep getting error-43 . Using my wireless 4G modem I have no problem. Other sites seem ok . Has anyone else had tis issue? I have reloaded  itunes , changed my conne ...

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