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Smhill
Level 1: Cadet

Hi, I have taken my SIM card out to avoid roaming charges while overseas, but I logged into my Telstra app(via free wi-fi) and it comes up as I have a international day pass. I am worried I am being charge the $10 a day rate

bwoolno
Level 2: Rookie

I will be in Japan soon and i was wondering how someone who is also in Japan calls my mobile while i am also in Japan . Do they dial +61 then my number , dropping the 0 ?. 

Joe111
Level 1: Cadet

Nbn is a absolute joke! I pay good money for absolute sht! It’s unbelievable how Telstra just scams us in plain sight. I ran a speed test and got 12mbps!!!! Its that awful that you cant smoothly play a ps4 game online!!

michaelje
Level 1: Cadet

As per https://crowdsupport.telstra.com.au/t5/Telstra-Blackspots/ct-p/Telstra_Blackspots?searchQuery=Unnamed%20Road,%20Baw%20Baw%20VIC%203833,%20Australia&ti=TR:TR:Mar16:mobile-blackspot:coverage-networks:search-bar, Walhalla coverage should be comin ...

The_Dray
Level 1: Cadet

I have been working on Barrow Island for a few swings now and I have noticed nothing but slow speeds and dropping out connections. We can see how many people are on the island at one time and the numbers are low compared to the up and coming work in ...

Emmmc
Level 1: Cadet

I have only used day pass for one day to make calls . Why is it showing a cost of $51

Ashy21
Level 1: Cadet

Every time I walk in the store they try to say we are licensed we cannot help with bills they cannot help with roaming they can only help with sales what services is this??? I tried to get roaming for mum he referred me to the airport store and said ...

Kiwi50
Level 1: Cadet

I note today’s announcement about automatic $5 or $10/day roaming when the device is activated overseas. How can I disable this new unwanted functionality? I travel a lot to NZ and have a phone there, and only receive calls and texts and use no data ...

Sharpshooter
Level 1: Cadet

I have got unlimited roaming calls included in my package for eligible countries. Does that mean I can take unlimited calls (using my Telstra number) within that country and also I can call Australia without being charged.thanks in advance

Sully66
Level 1: Cadet

HI I am getting messages that from the 1st July I will automatically get charged $10 a day for being overseas. I am living overseas and need my aussie phone to  get banking sms and the like, I am not using it all the time and am quite happy not to ge ...

Intrix
Level 2: Rookie

Hello, I have had this problem for quite some time with my previous modem (technicolor TG797n v3), where the internet would randomly cut out with no warning, and multiple phone calls to telstra provided no solution, till I eventually found the soluti ...

Jennylin
Level 2: Rookie

Does Samsung A30 & A20 have the blue tick/C class coverage???? 

Dasher8
Level 1: Cadet

I’m in Southern California and have set up $10 daily international roaming and received telstra confirmation it is activated. AA&T is showing as data provider in top left corner of phone.... is this correct.... is this telstra USA provider ?

ADC3
Level 1: Cadet

When are International Day Pass charges charged to my account?

AliQ
Level 5: Eagle Eye

Hi,I’m moving to the UK and I need to keep my Telstra sim active so I can receive occasional SMS codes from my bank (banks will not send SMS codes to international numbers)Do I have to pay for a pre paid plan every month ?  or is there any other chea ...

Milly4700
Level 1: Cadet

Hi All, I have  a iphone prepaid. I just recharged as follows. I am going to UK for 3 weeks and I will try and use wifi as much as possible but still want contacts in the UK to be able to contact me on my AU mobile number. 1. Can someone please confi ...

Charles121
Level 1: Cadet

I'm currently overseas in the USA. I am unable to access my voicemail - I have tried all of the following suggestions already: #101#  - message comes up as 'Not Registered'+61 101 - get a 'this number is not available/ connected' message101 - call wi ...

Addicted
Level 1: Cadet

Do I need to set up the International Day Pass before leaving Australia?i only want to use it a couple of times. Also- do I still turn International Roaming off?

Kyokris
Level 1: Cadet

Ok, so Telstra give a handset a bluetick let's use the Samsung s10e for example, if I go buy an outright version from Samsung or any Australian retailer can I assume the phone will work exactly as a 'bluetick' version of the phone?

moxey
Level 1: Cadet

I understand that mobile phone coverage will be extended to Moonan Flat under round 4 of the black spot programme. Could you please tell me when this is likely to be activated and what the extent of the coverage will be. We live approx 6 km from Moon ...

michaelje
Level 1: Cadet

As per https://crowdsupport.telstra.com.au/t5/Telstra-Blackspots/ct-p/Telstra_Blackspots?searchQuery=Unnamed%20Road,%20Baw%20Baw%20VIC%203833,%20Australia&ti=TR:TR:Mar16:mobile-blackspot:coverage-networks:search-bar, Walhalla coverage should be comin ...

Monarc19
Level 1: Cadet

We are currently experiencing an issue with our Telstra Mobile customers unable to browse our website. I have tracked the issue down to stale DNS records on the primary DNS server responsible for mobile. The two DNS servers issued to my phone, are 10 ...

Shree7861
Level 1: Cadet
Patrickgfeyhffj
Level 1: Cadet

Hi I have a prepaid account on an iPhone XS that cant connect to the internet. I can by free wifi. What should my apn settings be? Data roaming is on. My account settings see fine and connect to a local service but no internet?

Plee1
Level 2: Rookie

Telstra's DNS servers handed out to mobile devices appear to be broken for the bitchute.com domain. What's going on? Setting DNS manually to a non-Telstra server fixes the problem so the issue is mobile-device only. The cynical part of me suspects ce ...

MissDemeanor
Level 2: Rookie

Just before I was at home reading a message on my phone - an iPhone 6s Plus I use with Telstra’s pre-paid service - when I noticed in the top left hand side of the screen where it normally says, “Telstra Wi-Fi Call” followed by the wifi symbol, it sa ...

bjm73
Level 1: Cadet
sprayer41
Level 1: Cadet

hello users i have a old Wifi Router technicolor tg797n v3 i used it befor the NBN came out now i use it for a router or Wifi booster in my back rooms i am now on the new NBN net work using the new modem sagemcom pack fast 5355 telstra vdsl or the ne ...

meijo1987
Level 1: Cadet

LachlanP
Level 1: Cadet

The mobile phone coverage map shows that I should get good signal inside my house, but i don't. I was thinking of purchasing a 4G booster. Has anyone experiences with theses, know what to look for, and have any experiences with specific companies ? T ...

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