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HazOS
Level 1: Cadet

Currently in Ireland. Unable to make calls to any mobile numbers, local or international. Calls to land lines are OK. Mobile Data and Wi-Fi are OK. Have tried 24/7 chat three times without resolution. The Australian landline number given as a Telstra ...

LeeStav1
Level 1: Cadet

Hi My partner and I are travelling to Bali.  I have international roaming and calls included in my Telstra plan.  He uses another carrier for his mobile.  If he was to forward his mobile to mine whilst we are overseas, would those calls be included i ...

Bean2
Level 1: Cadet

It's a long story and it's now been 6 business days without my SIM being activated. All Telstra keep doing is pushing the timeframe out and telling me to wait. It's ridiculous and beyond unprofessional.Heavy sigh.

Craigp7
Level 1: Cadet

hi all, does anyone else have terrible coverage in the vines area? I can barely get 4G and constantly drop calls having to go to 3g to get anything that works but even that is poor quality. It’s is supposed to be good to excellent outdoor coverage fo ...

Yellow01
Level 1: Cadet

SOS ONLY on iphone not allowing wifi to connect whilst overseas

JB153
Level 2: Rookie

Hey Telstra can you get someone to fix your tower in Tannum Sands please....noticed they had crane there which had the top of the tower off on Tuesday last week....since they put it back up the signal is brilliant...4g perfect....except the service f ...

MandM3
Level 1: Cadet

Our home broadband isn’t working! Why?

Cyberdavos
Level 1: Cadet

Hi,Just bought a prepaid SIM card created an account, bought 30AUD recharge, switched off myphone and i am not able to send or receive calls...Do not know how to fix it.ThxDavid

Gdubya
Level 1: Cadet

Have turned on International Day Pass for travel to Japan, and understand that to use it, i need to turn on Data Roaming. I have two questions please;1. In Data Roaming, should I turn on National Roaming Only, or All Networks?2. When wanting to use W ...

lmc4350
Level 1: Cadet

Starting about 10 days ago I have the most appalling call lag phoning from my iPhone to the USA. I've been speaking to a friend of mine nearly every day at all sorts of different times of the day for over 2 years & have never has a problem. I contact ...

anna_
Level 1: Cadet

So my mum recently payed her Internet bill as it was slow, she payed it yesterday, it is still slow and I have turned it off for a few minutes and turned it back on, what do I tell her? It does work, but slowly; I can only really focus one app and if ...

Smhill
Level 1: Cadet

Hi, I have taken my SIM card out to avoid roaming charges while overseas, but I logged into my Telstra app(via free wi-fi) and it comes up as I have a international day pass. I am worried I am being charge the $10 a day rate

Ken1986
Level 1: Cadet

Can I receive text messages from another number?

Will310
Level 1: Cadet

After I switched to Telstra, I have received countless calls form fake DHL or Chinese embassy. Did my private info leak? Any help from Telstra to block those numbers. ( call back day number is not connected)

jvb1
Level 2: Rookie

I just received a text message from Telstra saying that from 1 July 2019 an international day pass at the cost of $10 per day will automatically be enabled. I don't want that, isn't this illegal charging me for something I do not want? Please let me ...

Chloe16
Level 1: Cadet

Hi I was wondering why I cant call this number 1902999789 and how do I change it

gartsv
Level 2: Rookie

I have International Day Pass enabled. I understand the $10/Day is only applied when call is made or received (and probably data used).  Some days I have airplane mode enabled so there is no cellular use. How do I see what days I have received the $1 ...

bwoolno
Level 2: Rookie

I will be in Japan soon and i was wondering how someone who is also in Japan calls my mobile while i am also in Japan . Do they dial +61 then my number , dropping the 0 ?. 

Emmmc
Level 1: Cadet

I have only used day pass for one day to make calls . Why is it showing a cost of $51

Intrix
Level 2: Rookie

Hello, I have had this problem for quite some time with my previous modem (technicolor TG797n v3), where the internet would randomly cut out with no warning, and multiple phone calls to telstra provided no solution, till I eventually found the soluti ...

mrbeavis
Level 1: Cadet

Looking for feedback on performance for those that use a Redmi Note 6 Pro phone in rural areas? 

Khalidanwar
Level 1: Cadet

I have a telstra 4G mobile data+voice sim on contract, I want to put this in a table top modem/router to share data, I'll be browsing and doing netflix, what are some brands/models that are compatable. Thanks.

Monarc19
Level 1: Cadet

We are currently experiencing an issue with our Telstra Mobile customers unable to browse our website. I have tracked the issue down to stale DNS records on the primary DNS server responsible for mobile. The two DNS servers issued to my phone, are 10 ...

Jack106
Level 1: Cadet


Activate: EA Pole T3620 Cnr Barranjoey Road & Karloo Parade NEWPORT NSW 2106

Shree7861
Level 1: Cadet
Patrickgfeyhffj
Level 1: Cadet

Hi I have a prepaid account on an iPhone XS that cant connect to the internet. I can by free wifi. What should my apn settings be? Data roaming is on. My account settings see fine and connect to a local service but no internet?

Plee1
Level 2: Rookie

Telstra's DNS servers handed out to mobile devices appear to be broken for the bitchute.com domain. What's going on? Setting DNS manually to a non-Telstra server fixes the problem so the issue is mobile-device only. The cynical part of me suspects ce ...

MissDemeanor
Level 2: Rookie

Just before I was at home reading a message on my phone - an iPhone 6s Plus I use with Telstra’s pre-paid service - when I noticed in the top left hand side of the screen where it normally says, “Telstra Wi-Fi Call” followed by the wifi symbol, it sa ...

bjm73
Level 1: Cadet
sprayer41
Level 1: Cadet

hello users i have a old Wifi Router technicolor tg797n v3 i used it befor the NBN came out now i use it for a router or Wifi booster in my back rooms i am now on the new NBN net work using the new modem sagemcom pack fast 5355 telstra vdsl or the ne ...

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