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Jwad
Level 1: Cadet

Am in Norway.  Using the roaming data plan, have data roaming off.  If I make calls to Australua what are the charges . These charges do not appear in the app??.  Does this mean they are included in the $10 data roaming. If not how do you keep track ...

HFjaybee
Level 1: Cadet

I was overseas and bought a pluspack while traveling but I see the cost of roaming data is being paid from my recharge credit not the pluspack. 

koit
Level 2: Rookie

Hi folks, A friend's mobile phone, sitting by itself on a desk in their house, keeps auto-ringing my number.When I answer, it triggers the ringtone on their phone.They then answer it to hear me asking "Who's Calling?" They are equally perplexed as to ...

PeterAM
Level 1: Cadet

For the last 3-4 days there has been really bad mobile reception in Altona Meadows.  My phone drops out (according to people I talk to), I only get 1 bar mobile signal strength.  Often it is connecting to H (not 3g or 4g) and trying to access the int ...

Milky123
Level 1: Cadet

Hi, I've gone a whole week without 4g mobile data internet at home in Noble Park. Have been advised there's an outage to be resolved on 28/02 when I complained and now been told that again as I still can't get service that it's 08/03. When were you a ...

archie4001
Level 2: Rookie

We've upgraded our phones to the new Samsung Note10+ 5G and, initially, they were working great.Recently, however, both phones seem to have intermittent issues in that they will randomly lose the Telstra network (slashed O symbol shown).The only way ...

Andrew147
Level 2: Rookie

I had an old subscription w to an older watch which has been removed but I still can't connect. I have wasted 3 days and many hours on the phone and on live chat but no one can help. It looks like my old watch (which has been unpaired) is still caugh ...

Unh4ppycustom3r
Level 1: Cadet

After 9 years with Optus I have ordered a Telstra post paid $60 per month sim.  Telstra have sent out my sim and disconnected my Optus service.  3 days into the plan I have received notification that my service is barred due to information irregulari ...

Kez55
Level 1: Cadet

I've activated International Roaming and International Day Pass on my post-paid mobile. Did I need to select a local Indian provider? I seem to be with Airtel and roaming. Should I disconnect the data service?

idkhelp
Level 1: Cadet

Just set up new Wi-Fi, all lights are green, phone says Wi-Fi is connected but no internet. Connected the Wi-Fi to my laptop just fine however every time I try to open a website it says connection is not private and won't let me enter into the websit ...

koit
Level 2: Rookie

Hi folks, A friend's mobile phone, sitting by itself on a desk in their house, keeps auto-ringing my number.When I answer, it triggers the ringtone on their phone.They then answer it to hear me asking "Who's Calling?" They are equally perplexed as to ...

archie4001
Level 2: Rookie

We've upgraded our phones to the new Samsung Note10+ 5G and, initially, they were working great.Recently, however, both phones seem to have intermittent issues in that they will randomly lose the Telstra network (slashed O symbol shown).The only way ...

jrnsk
Level 2: Rookie

I'm about to travel to Europe for five weeks and because of the rate Telstra charges for a Day Pass, intend purchasing an o/s sim on arrival. I'm happy to pay the Vodafone rate, but not double that. My question is, if I divert my current Telstra mobi ...

Dave157
Level 1: Cadet

I am extremely frustrated.  I recently went on a trip to Japan with my family. Whilst there I turned on the add-on international day pass for me and my wife.  After returning home, I have tried multiple times to turn it off and it failed. Via the web ...

Kjohnson2
Level 1: Cadet

Hey Telstra,Why is it taking so long to Port my number away?? I am waiting for Telstra to still approve my Port to Vodafone.. can you help???

Bbunn
Level 1: Cadet

I need our home internet to be looked into.. not even 12 months ago we joined with Belong (through Telstra) and our internet is terrible.
We pay top dollar every month to have wifi and our phones with Telstra but I can’t get anything to load at ANY ti ...

eecs
Level 2: Rookie

Web searches regarding locating Telstra cell towers all seem to lead to threads here, with the usual response being that the information is not publicly available but some kind Telstra rep is able to look up an internal database... My Telstra wingle ...

macca_au
Level 3: Gumshoe

A month or so ago, our Telstra mobile reception at Myocum Northern NSW went from woeful to pretty much non existant. We have both been using Telstra sold Samsung devices (s10e) and enabled wi-fi calling on our Synology router. It worked well for a lo ...

buzzardnuts
Level 1: Cadet

the phone service has been appalling up here the last month, it has gone from 97mbs down and 40mbs up to 3mbs to 1mbs. As I work away from m. Home I need this to keep in contact with my family. cannot even make a video call or use my pH as a hot spot ...

AX3
Level 2: Rookie

How long would take to have internet cable outage fixed - What is the SLA. My internet cable problem started on 22nd Jan and it has been down since 31st Jan 2020. 4G backup mode is only 1M while usual download would be 40M at peak hour. The outage in ...

Jwad
Level 1: Cadet

Am in Norway.  Using the roaming data plan, have data roaming off.  If I make calls to Australua what are the charges . These charges do not appear in the app??.  Does this mean they are included in the $10 data roaming. If not how do you keep track ...

HFjaybee
Level 1: Cadet

I was overseas and bought a pluspack while traveling but I see the cost of roaming data is being paid from my recharge credit not the pluspack. 

PeterAM
Level 1: Cadet

For the last 3-4 days there has been really bad mobile reception in Altona Meadows.  My phone drops out (according to people I talk to), I only get 1 bar mobile signal strength.  Often it is connecting to H (not 3g or 4g) and trying to access the int ...

Milky123
Level 1: Cadet

Hi, I've gone a whole week without 4g mobile data internet at home in Noble Park. Have been advised there's an outage to be resolved on 28/02 when I complained and now been told that again as I still can't get service that it's 08/03. When were you a ...

Kez55
Level 1: Cadet

I've activated International Roaming and International Day Pass on my post-paid mobile. Did I need to select a local Indian provider? I seem to be with Airtel and roaming. Should I disconnect the data service?

gjcwiz
Level 1: Cadet

I have a cel-fi go set up in my caravan so that I can improve my coverage, while I'm touring around.  How do I stop all of the paracites near me from chewing up all of the bandwidth that I've created and paid over $1,000 to set up for my own use.  Pe ...

Harley42
Level 1: Cadet

Netgear has you have 2 new alerts and says to come here?

AUphantoms
Level 2: Rookie

5g

I have oppo Reno 5g and can no longer receive 5g Things where working great I live in Victoria. 3064. 

Mikekj
Level 1: Cadet

does anyone know what this box is out the front of the house? I’m guessing some of the wires are for the telephone (which we don’t have) and the other may be for an antenna?  

Mjamo
Level 1: Cadet

Hi,my phone keeps saying No Sim Card - Telstra in the top left hand corner although I still have phone coverage and hot spot going just fine so it’s obviously still connected, just wondering why it continues to say there’s no sim when it is working f ...

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