Hi I am on the $129/month mobile on 24 months contract which will expire August 2020. It supposed included unlimited international call and text to 30 countries when I signed up and increased to 76 countries according to my Telstra 24/7 apps. However ...
Hi,I am currently overseas (on a cruise ship). I brought my phone so I can could use wifi and the camera (not the phone). Data Roaming is turned off and I received a message about International Roaming automatically being turned on (and don't believe ...
We've upgraded our phones to the new Samsung Note10+ 5G and, initially, they were working great.Recently, however, both phones seem to have intermittent issues in that they will randomly lose the Telstra network (slashed O symbol shown).The only way ...
So WiFi Calling was working on a mix of Apple and Android phones connected to my Telstra NBN. now it no longer works on the Telstra NBN but will work if i connect to another Wireless network from a 4G hotspot or the office Wifi. All devices are runni ...
i have just returned from a short cruise to Airlie Beach and back to Brisbane. i discovered that the Signia App will not work without the internet and i needed to change the spatial configuration on my hearing aid. i have ended up with $100 bill ju ...
I'm in (Melbourne) Preston South/ Thornbury area and consistently get horrendously bad 4G download speeds, usually in the realm of 0.5-2Mbps on good reception. I'm about to vote with my feet, but is this a typical thing?Some other areas like Flinders ...
Hi I am in Mexico and my international roaming is not working. I log into my account and see that I have it activated..and i can sms/make calls..for some reason won't connect to internet. I have also enabled mobile data in my settings and have a lit ...
I had an old subscription w to an older watch which has been removed but I still can't connect. I have wasted 3 days and many hours on the phone and on live chat but no one can help. It looks like my old watch (which has been unpaired) is still caugh ...
I don’t know what is going on with Telstra lately. NBN is trash and there’s pretty much no help in fixing it, now my only reliable method of internet connection which was 4g is now shot. I can’t call anyone, no dial tone then just says call failed, i ...
Hi I am on the $129/month mobile on 24 months contract which will expire August 2020. It supposed included unlimited international call and text to 30 countries when I signed up and increased to 76 countries according to my Telstra 24/7 apps. However ...
I don't understand how the international roaming works with prepaid plans. Can someone explain what I need to do? (probably best to use words of one syllable - I'm an ageing technology dork))I will be visiting Chile and Argentina on a cruise for thre ...
Hi, 6 to 12 months ago a fixed wireless broadband tower was erected off Barney View road in Barney View SE QLD. To the best of my knowledge this tower is yet to become active. I have contacted Telstra direct to find out if they know when the service ...
Hi, I'm wondering how the pricing works for global roaming. If I pay for a sim card dataplan and the extra 10$/month for global plan Can I use the data in all the countries listed or only one of them ? I have to travel a lot.Can I use my phone numbe ...
Hi, I am currently travelling overseas and have had my iPhone data turned off the whole time. Despite this, my iPhone has used about 1MB of data for DNS Services across 3 days. This has activated my Telstra international day pass. Is there anyway to ...
I am traveling in Europe and have turned off data roaming however small amounts of data use, 1-6kb, is still coming up as being used on my Telstra bill. This tiny and totally uncontrollable use then triggers a Telstra daily roaming charge of $10. H ...
i have just returned from a short cruise to Airlie Beach and back to Brisbane. i discovered that the Signia App will not work without the internet and i needed to change the spatial configuration on my hearing aid. i have ended up with $100 bill ju ...
I'm in (Melbourne) Preston South/ Thornbury area and consistently get horrendously bad 4G download speeds, usually in the realm of 0.5-2Mbps on good reception. I'm about to vote with my feet, but is this a typical thing?Some other areas like Flinders ...
Hi I am in Mexico and my international roaming is not working. I log into my account and see that I have it activated..and i can sms/make calls..for some reason won't connect to internet. I have also enabled mobile data in my settings and have a lit ...
The mobile phone reception at Fishermans Bend VIC has gone down to the point of being sometimes nonexistent in the past week. I have asked around the office here and everyone on Telstra is having the same issues. Telstra said yesterday that there are ...
Hello crowdsupporters!I'm having problerm with signing in to Telstra Air using Android phone and having installed Telstra Air didn't make difference.The problem is after providing the correct credentials to sign in into Telstra Air network, the sign ...
Hi There Got an urgent problem. I am currently travelling overseas, didn't check SMS regularly. I just found out my telstra prepaid number was no longer active since last 22 Nov. I have tried to recharge it but failed. I called customer service team ...
Hi all, i am currently overseas and forgot to set my out of office voicemail before leaving. I know how to retrieve voicemail message from OS - but how can I actually get into my VM settings to record a new / different message?
Hello everyone, We are an IoT device manufacturer and have many devices that operate on 3G and Cat-M1. We have been experiencing issues with the telstra.internet APN at our workplace on and off for months. The issue tends to show mid-morning and goes ...