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Level 1: Cadet

yesterday

I have a 4gx wi-fi plus mobile broadband device. It should connect to 10 devices but I can only connect to 5. How do I get it to connect to more devices?

Level 1: Cadet

yesterday

Is anyone else In the Mawson ACT area having trouble with outage since 21 July? It is NOT noted on the outage site but calling into Telstra have confirmed it is so. Terribly frustrating. I want to know if this is going to be permanent???? I have anot ...

Level 1: Cadet

Friday

hey, so i’ve just moved into a new apartment and i’ve setup my gen 2 smart modem successfully. the nbn fttp box is in the cupboard which isn’t ideal as my modem is in there at the moment. it does have ethernet ports underneath it so i’m wondering is ...

Level 1: Cadet

Thursday

Hi My partner and I are travelling to Bali. I have international roaming and calls included in my Telstra plan. He uses another carrier for his mobile. If he was to forward his mobile to mine whilst we are overseas, would those calls be included i ...

Level 1: Cadet

Friday

High charges for using mobile overseas

Level 1: Cadet

Wednesday

Currently in Ireland. Unable to make calls to any mobile numbers, local or international. Calls to land lines are OK. Mobile Data and Wi-Fi are OK. Have tried 24/7 chat three times without resolution. The Australian landline number given as a Telstra ...

Level 1: Cadet

Monday

It's a long story and it's now been 6 business days without my SIM being activated. All Telstra keep doing is pushing the timeframe out and telling me to wait. It's ridiculous and beyond unprofessional.Heavy sigh.

Level 1: Cadet

Thursday

hi all, does anyone else have terrible coverage in the vines area? I can barely get 4G and constantly drop calls having to go to 3g to get anything that works but even that is poor quality. It’s is supposed to be good to excellent outdoor coverage fo ...

Level 1: Cadet

Sunday

SOS ONLY on iphone not allowing wifi to connect whilst overseas

Level 2: Rookie

Sunday

Hey Telstra can you get someone to fix your tower in Tannum Sands please....noticed they had crane there which had the top of the tower off on Tuesday last week....since they put it back up the signal is brilliant...4g perfect....except the service f ...

Level 1: Cadet

a month ago

So my mum recently payed her Internet bill as it was slow, she payed it yesterday, it is still slow and I have turned it off for a few minutes and turned it back on, what do I tell her? It does work, but slowly; I can only really focus one app and if ...

Level 1: Cadet

June

Hi, I have taken my SIM card out to avoid roaming charges while overseas, but I logged into my Telstra app(via free wi-fi) and it comes up as I have a international day pass. I am worried I am being charge the $10 a day rate

Level 1: Cadet

a month ago

Can I receive text messages from another number?

Level 1: Cadet

July

After I switched to Telstra, I have received countless calls form fake DHL or Chinese embassy. Did my private info leak? Any help from Telstra to block those numbers. ( call back day number is not connected)

Level 2: Rookie

July

I just received a text message from Telstra saying that from 1 July 2019 an international day pass at the cost of $10 per day will automatically be enabled. I don't want that, isn't this illegal charging me for something I do not want? Please let me ...

Level 1: Cadet

June

Hi I was wondering why I cant call this number 1902999789 and how do I change it

Level 2: Rookie

June

I have International Day Pass enabled. I understand the $10/Day is only applied when call is made or received (and probably data used). Some days I have airplane mode enabled so there is no cellular use. How do I see what days I have received the $1 ...

Level 2: Rookie

June

I will be in Japan soon and i was wondering how someone who is also in Japan calls my mobile while i am also in Japan . Do they dial +61 then my number , dropping the 0 ?.

Level 1: Cadet

June

I have only used day pass for one day to make calls . Why is it showing a cost of $51

Level 2: Rookie

June

Hello, I have had this problem for quite some time with my previous modem (technicolor TG797n v3), where the internet would randomly cut out with no warning, and multiple phone calls to telstra provided no solution, till I eventually found the soluti ...

Level 1: Cadet

yesterday

I have a 4gx wi-fi plus mobile broadband device. It should connect to 10 devices but I can only connect to 5. How do I get it to connect to more devices?

Level 1: Cadet

yesterday

Level 1: Cadet

a month ago

Looking for feedback on performance for those that use a Redmi Note 6 Pro phone in rural areas?

Level 1: Cadet

July

I have a telstra 4G mobile data+voice sim on contract, I want to put this in a table top modem/router to share data, I'll be browsing and doing netflix, what are some brands/models that are compatable. Thanks.

Level 1: Cadet

June

We are currently experiencing an issue with our Telstra Mobile customers unable to browse our website. I have tracked the issue down to stale DNS records on the primary DNS server responsible for mobile. The two DNS servers issued to my phone, are 10 ...

Level 1: Cadet

June

Activate: EA Pole T3620 Cnr Barranjoey Road & Karloo Parade NEWPORT NSW 2106

Level 1: Cadet

April

Level 1: Cadet

April

Hi I have a prepaid account on an iPhone XS that cant connect to the internet. I can by free wifi. What should my apn settings be? Data roaming is on. My account settings see fine and connect to a local service but no internet?

Level 2: Rookie

March

Telstra's DNS servers handed out to mobile devices appear to be broken for the bitchute.com domain. What's going on? Setting DNS manually to a non-Telstra server fixes the problem so the issue is mobile-device only. The cynical part of me suspects ce ...

Level 2: Rookie

January

Just before I was at home reading a message on my phone - an iPhone 6s Plus I use with Telstra’s pre-paid service - when I noticed in the top left hand side of the screen where it normally says, “Telstra Wi-Fi Call” followed by the wifi symbol, it sa ...

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Level 22: Superhuman

2 hours ago

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Level 25: The Singularity

yesterday

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Network & Roaming

4gx wi-fi plus

Outage

Activating Ethernet Ports Around Apartment and Moving Modem

Call forwarding and International calls

Billing

International Roaming / Day Oass

Mobile activation stuck in provisioning

Poor coverage in The Vines WA

SOS ONLY on iphone not allowing wifi to connect whilst overseas

Tannum Sands tower

Telstra Smart Modem

International Roaming

Can i receive sms messages from another number?

DHL or Chinese embassy scam

International day pass turn off

Calls

Day pass billing

Mobile Phone In Japan

International Day Pass

Blue mobile backup connection light, Telstra Smart Modem 2.0

4gx wi-fi plus

Outage

Redmi Note 6 Pro

Router for data + voice sim

Telstra Mobile DNS Issue

Signal improvement for 194 Barrenjoey Rd Newport NSW 2106

International roaming

iPhone XS can’t connect to internet overseas

DNS Borked

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Our community experts

Telstra 24x7®