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Level 1: Cadet

My son has a Xiamo Redmi 6.
It was working fine on Kogan, but ported to Boost, and can't get mobile data working.APNs check out, have done factory reset. Can occasionally get it to work, but it drops out overnight.
GSMarena tells me the phone supports ...

Level 1: Cadet

I have accidentally turned on the mobile data in New Zealand for about 5 minutes does anyone know what affect this will have on my bill? I purchased day pass after that but am concerned about before this!!!

Level 1: Cadet

I'm currently overseas in the USA. I am unable to access my voicemail - I have tried all of the following suggestions already: #101#  - message comes up as 'Not Registered'+61 101 - get a 'this number is not available/ connected' message101 - call wi ...

Level 1: Cadet


I have been with Virgin for many years but they are closing down. I am now moving to Telstra. My Virgin supports the 4g network. My new sim only plan is 3g. Is sim only limited to 3g and and is a more expensive plan with a mobile support 4g. Please a ...

Level 1: Cadet

I understand that mobile phone coverage will be extended to Moonan Flat under round 4 of the black spot programme. Could you please tell me when this is likely to be activated and what the extent of the coverage will be. We live approx 6 km from Moon ...

Level 1: Cadet

Do I need to set up the International Day Pass before leaving Australia?i only want to use it a couple of times. Also- do I still turn International Roaming off?

Level 1: Cadet


Are MMS included in the International Day Pass cost of $10 per day or is each MMS charged at 0.75 cents in addition to the $10 per day charge?


Level 2: Rookie

I want to change my email logon on a website, to confirm I have to click a link on emails sent to both the old and new email addresses. No problem with new email arriving at Outlook but a problem with no email arriving at my old email (Bigpond) from ...

Level 2: Rookie

G'dayI have a HC 700 GE Game camera I want to use to manage stock but I can't seem to get it to send emails or MMS. . I have contacted the Chinese manufacturer but they have my money now so couldn't care less.The settings I have are as followsFor MMS ...

Level 2: Rookie


I have been traveling in Germany and France for the past two weeks with no problem with international roaming, however this morning in Paris I no longer have any network connection. I hard reset my iPhone X but no luck. Works fine on WiFi still. P ...

Level 1: Cadet

I’m trying to connect to Telstra air

Level 1: Cadet

Is the blue tick indicator of reception in poor coverage areas still relevant in 2019? Last comment I've found was 2012?

Level 1: Cadet


I currently have a data sim linked to my mobile account which I would like to use for a 4g modem.
My plan is to use the modem in a networking lab environment which will have a site to site VPN.
In order to set this up, I need either a static IP or a ...

Level 1: Cadet

We are travelling to Eastern Europe for 3 months and I notice that the $10 per day offer is only valid for 31 days. What would be the best option for multiple country travel for extended time?

Level 1: Cadet

Does this mean that you cannot make a reverse charge call from Australia to the US either?

Level 1: Cadet

I flew direct from Melbourne to Doha this week on Qatar Airlines . I did not turn on flight mode . The flight had a WiFi service . I received a Telstra text mid flight saying I had been billed $100 roaming fees . ( now actually $179) . I rang the dir ...

Level 1: Cadet

Hi am looking at getting the $30 Pre-Paid SIM Kit for my son but I am want to find out how much the ongoing costs are when recharging, or is it always $30 - sorry most prob a silly question but have never used pre-paid before. 

Level 1: Cadet

delays in receiving voice mail messagesHave noticed this year that my voicemail messages can be late in arrivingusually when I am in the phone app on the iphone, going to get a voicemail message that just arrived and when opens see more than 1 new vo ...

Level 1: Cadet

I am overseas in an eligible Daypass destination. If I send a text or make a call to Australia, do I get charged the whole $10 or part of?

Level 1: Cadet

Up to date Nokia 6.1
From sign in page:-
could not be loaded because:

Any assistance would be greatly appreciated.

Level 1: Cadet

Level 1: Cadet

Hi I have a prepaid account on an iPhone XS that cant connect to the internet. I can by free wifi. What should my apn settings be? Data roaming is on. My account settings see fine and connect to a local service but no internet?

Level 2: Rookie

Telstra's DNS servers handed out to mobile devices appear to be broken for the domain. What's going on? Setting DNS manually to a non-Telstra server fixes the problem so the issue is mobile-device only. The cynical part of me suspects ce ...

Level 2: Rookie

Just before I was at home reading a message on my phone - an iPhone 6s Plus I use with Telstra’s pre-paid service - when I noticed in the top left hand side of the screen where it normally says, “Telstra Wi-Fi Call” followed by the wifi symbol, it sa ...

Level 1: Cadet
Level 1: Cadet

hello users i have a old Wifi Router technicolor tg797n v3 i used it befor the NBN came out now i use it for a router or Wifi booster in my back rooms i am now on the new NBN net work using the new modem sagemcom pack fast 5355 telstra vdsl or the ne ...

Level 1: Cadet

Level 1: Cadet

The mobile phone coverage map shows that I should get good signal inside my house, but i don't. I was thinking of purchasing a 4G booster. Has anyone experiences with theses, know what to look for, and have any experiences with specific companies ? T ...

Level 21: Augmented

got a phone call today 1pm from mobile city   however it came up saying   Telstra Private Incoming    a) didnt know Telstra had taken over Mobile City b) foreign accent c) most likely a scam   major concern is suggestion that it was an internal priva ...

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