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Dean_E
Level 2: Rookie

First time poster here! I was just wondering if anyone can provide an update on the current porting issues and when they may be resolved? I've been waiting since Monday for my number to port from Optus and have just seen that the status of my order h ...

Janine29
Level 1: Cadet

Heading to SouthPacific on cruise in two weeks and want to know if international day pass/roaming will work in New Caledonia and Vanuatu?

bkhghgf
Level 1: Cadet

Applying credit on prepaid max plan , contacting support from UK. I am in UK. I already have data roaming pack. I want to add credit as cash so I can use sms and voice calls.I tried adding $30 recharge, got debited, and data expiry was extended, but ...

Marqf
Level 1: Cadet

HELP!I am in the USA currently.i use my phone here constantly. My settings are correct .my telstra bill is paid .Telstra have ‘cancelled ‘ my SIM / plan.i cannot even access 24/7 . It says I’m ‘invalid’i have a rare cancer , I have a child at home .. ...

Rashman
Level 2: Rookie

I have a HTC 5G Hub which has been working well and connecting to the 5G network with no issues.  I have placed my Samsung Note 10 plus (new sim card which is 5G enabled) where the HTC HUB (tested a few places where 5G is available ) - and it does no ...

Rashman
Level 2: Rookie

Astonishing speed around the CBD sydney but it is a pity that in my configuration that speed is offloaded by way of Ethernet to one of my MacBook Pro and am using the the Netgear as the WiFi router for the network as it far more competent and also ba ...

Weddster
Level 1: Cadet

I have just joined NBN with a new Telstra smart modem. We seem to have some WiFi connection , but does anyone know why the mobile signal light on the back is red? And what to do about that?

GeoffWA
Level 4: Private Eye

Hi All,As a Telstra Mobile Customer living in the west it is apparent that routine SMS notifications are sent at 10.00am if you are in NSW, Vic or Tas, and what ever local time it is that point elsewhere. So in WA we get notifications at 7.00am durin ...

Ghgs
Level 2: Rookie

are they 1g 2g 3g 4g 5g my phone dont connect to the 5ghz

Gulachardi
Level 1: Cadet

I have no service where I am 20 km from Thrissur and need to find a telco tower to pick up service.

Ghgs
Level 2: Rookie

are they 1g 2g 3g 4g 5g my phone dont connect to the 5ghz

Gulachardi
Level 1: Cadet

I have no service where I am 20 km from Thrissur and need to find a telco tower to pick up service.

Al82
Level 1: Cadet

Hi, 6 to 12 months ago a fixed wireless broadband tower was erected off Barney View road in Barney View SE QLD. To the best of my knowledge this tower is yet to become active. I have contacted Telstra direct to find out if they know when the service ...

Traveller6
Level 1: Cadet

I am in UK & NOT answering calls from Oz but am being charged $2 per call that I receive. Why?

youvere
Level 1: Cadet

Hi, I'm wondering how the pricing works for global roaming. If I pay for a sim card dataplan and the extra 10$/month for global plan  Can I use the data in all the countries listed or only one of them ? I have to travel a lot.Can I use my phone numbe ...

damooo432
Level 1: Cadet

Hi, I am currently travelling overseas and have had my iPhone data turned off the whole time. Despite this, my iPhone has used about 1MB of data for DNS Services across 3 days. This has activated my Telstra international day pass. Is there anyway to ...

GM58
Level 1: Cadet

I am traveling in Europe and have turned off data roaming however small amounts of data use, 1-6kb, is still coming up as being used on my Telstra bill.  This tiny and totally uncontrollable use then triggers a Telstra daily roaming charge of $10.  H ...

davepaj
Level 1: Cadet

I have left my phone at home, I do not have access to the handset. Can I set up call forwarding to my work land line.

Gus69
Level 1: Cadet

I am in USA and wish to unlock my iPhone SE to access a local Network. What do I need to do?

TonyA15
Level 1: Cadet

HiCan anyone tell me which network Telstra uses to roam in Cambodia?

GreenBrain
Level 1: Cadet

Hello everyone, We are an IoT device manufacturer and have many devices that operate on 3G and Cat-M1. We have been experiencing issues with the telstra.internet APN at our workplace on and off for months. The issue tends to show mid-morning and goes ...

PerthPhil
Level 4: Private Eye

Hi - I am onto my 2nd Note10+5G (first returned and replaced after 3 weeks of assessment) and both showing terrible upload speed compared with Note9, iPhone XS and iPad Mini 5 LTE. I live in a 4G area but getting 1-5Mbps upload from Note10+5G compare ...

rodger57
Level 1: Cadet

i topped up to buy a roaming package and part of the credit was swallowed up before i had chance to get package therefore phone would not work and i was getting on plane 

Manish2v
Level 1: Cadet

Number not ported even after a week. Stone age is back. Multiple followups, promises but no result. Not sure in 21st century why things are so difficult. Not even getting reason for delay, just promises.Waiting till first billing cycle without gettin ...

alexsb
Level 2: Rookie

I have been trying to find out why my NBN connection is off the air. After resetting my smart modem I managed to get mobile connection. I checked the outages page and lo and behold no outage reported for Glendenning, NSW. After calling support and wa ...

JO1812
Level 1: Cadet

Since updating my plan, my two M1 which both have fully up to date firmware 12.06.02.00 are both continuously showing ‘detecting service’.  Power cycle does not fix. Service is slow and flaky. Signal strength is very high. All previous posts seem to ...

cos4
Level 1: Cadet

I have a 4gx wi-fi plus mobile broadband device. It should connect to 10 devices but I can only connect to 5. How do I get it to connect to more devices?

mrbeavis
Level 1: Cadet

Looking for feedback on performance for those that use a Redmi Note 6 Pro phone in rural areas? 

Khalidanwar
Level 1: Cadet

I have a telstra 4G mobile data+voice sim on contract, I want to put this in a table top modem/router to share data, I'll be browsing and doing netflix, what are some brands/models that are compatable. Thanks.

Monarc19
Level 1: Cadet

We are currently experiencing an issue with our Telstra Mobile customers unable to browse our website. I have tracked the issue down to stale DNS records on the primary DNS server responsible for mobile. The two DNS servers issued to my phone, are 10 ...

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