Network & Roaming

Web searches regarding locating Telstra cell towers all seem to lead to threads here, with the usual response being that the information is not publicly available but some kind Telstra rep is able to look up an internal database... My Telstra wingle ...

A month or so ago, our Telstra mobile reception at Myocum Northern NSW went from woeful to pretty much non existant. We have both been using Telstra sold Samsung devices (s10e) and enabled wi-fi calling on our Synology router. It worked well for a lo ...

the phone service has been appalling up here the last month, it has gone from 97mbs down and 40mbs up to 3mbs to 1mbs. As I work away from m. Home I need this to keep in contact with my family. cannot even make a video call or use my pH as a hot spot ...

How long would take to have internet cable outage fixed - What is the SLA. My internet cable problem started on 22nd Jan and it has been down since 31st Jan 2020. 4G backup mode is only 1M while usual download would be 40M at peak hour. The outage in ...

We've upgraded our phones to the new Samsung Note10+ 5G and, initially, they were working great.Recently, however, both phones seem to have intermittent issues in that they will randomly lose the Telstra network (slashed O symbol shown).The only way ...

I know I activated the international call bar in my Telstra account but now wish to remove this and cannot see how or where to reset? Any body help me please?

I am on a domestic flight with flight mode on. I just received a phone call on the flight!! My Telstra WiFi Calling is turning on. Is it ok to receive these call while on a flight?

So WiFi Calling was working on a mix of Apple and Android phones connected to my Telstra NBN. now it no longer works on the Telstra NBN but will work if i connect to another Wireless network from a 4G hotspot or the office Wifi. All devices are runni ...

I will spending alot of time OS mainly in Philippines. I want a prepaid plan that allows me to take calls from Australia ( do you get charged for receiving calls when OS,) plus able to check my messages bank and also sms txt. I have just ordered a pr ...

When I upgrade to the new iPhone with esim on my Telstra post paid mobile plan, does that mean I can travel to New Zealand and use a NZ mobile carriers physical sim (in the phone) and their applicable data plans etc while I’m there with no issues?