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Network & Roaming
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staronmycar
staronmycar
Level 1: Cadet
yesterday

Nbn installing using phone plug adaptor

Do I use phone  or adsl socket on my adaptor

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Dean_E
Dean_E
Level 2: Rookie
2 weeks ago

Porting Issues?

First time poster here! I was just wondering if anyone can provide an update on the current porting issues and when they may be resolved? I've been waiting since Monday for my number to port from Optus and have just seen that the status of my order h ...

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FionaJG
FionaJG
Level 1: Cadet
Tuesday

International Day Pass

Do you get sent a text message the minute you start to use the international day pass? I got one to say it’s activated as in available to use, but one sms went green but I don’t know if that means the $10 day charge has started??

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dazzz168
dazzz168
Level 1: Cadet
Friday

Poor Mobile reception in Bardia 2565 NSW

Hey Guys, I am on the Telstra network and the reception at home in Bardia is terrible. My phone is often out of service and I have to rely on wifi calls through chat and messaging platforms. My partner is with the other carrier and gets full receptio ...

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Peter1987
Peter1987
Level 1: Cadet
3 weeks ago

Voicemail issues overseas

I’m currently overseas in Greece and my voicemail is taking around 50 seconds to reach my voicemail to leave a message and I would like this no longer then 15 seconds. Also when my phone is switched off people cannot leave a voicemail it says the pho ...

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Manish2v
Manish2v
Level 1: Cadet
Friday

Number not ported even after a week. Stone age is back

Number not ported even after a week. Stone age is back. Multiple followups, promises but no result. Not sure in 21st century why things are so difficult. Not even getting reason for delay, just promises.Waiting till first billing cycle without gettin ...

  • 56 Views
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Mohan3
Mohan3
Level 1: Cadet
a week ago

Is 5G being shaped?

Using a note 10+ 5G and I have never experienced 5G bandwidth greater that 100mbps on the gold coast, its fast enough really just curious as to why its being shaped or if anyone has faster speeds in the same area. You would think the network has capa ...

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alexsb
alexsb
Level 2: Rookie
a week ago

Why does the Tesltra outage page not show Telstra outages????

I have been trying to find out why my NBN connection is off the air. After resetting my smart modem I managed to get mobile connection. I checked the outages page and lo and behold no outage reported for Glendenning, NSW. After calling support and wa ...

  • 56 Views
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Peymana
Peymana
Level 1: Cadet
a week ago

International roaming does not work in Iran

Hi, According to Telstra website I should have coverage in Iran but last time I travelled in 2018 my Telstra sim card did not work at all. My international roaming was on and I didn't want to use mobile internet. I have used international roaming in ...

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Scouser1
Scouser1
Level 1: Cadet
a week ago

International roaming

if I have international day pass enabled on my phone do I need to change my mobile settings.  Do I need to enable mobile roaming in mobile settings

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Gus69
Gus69
Level 1: Cadet
2 weeks ago

Unlock my iPhone SE

I am in USA and wish to unlock my iPhone SE to access a local Network. What do I need to do?

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TonyA15
TonyA15
Level 1: Cadet
3 weeks ago

Roaming Network Cambodia

HiCan anyone tell me which network Telstra uses to roam in Cambodia?

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Ammar27
Ammar27
Level 1: Cadet
4 weeks ago

Gps gf07 not working

I have gps gf 07 is not working . I inserted  sim card in and i suppose to send a code to it so it must reply back  Basic parameters spectrum gsm850/900/1800/1900 mhz

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anna_
anna_
Level 1: Cadet
July

Telstra Smart Modem

So my mum recently payed her Internet bill as it was slow, she payed it yesterday, it is still slow and I have turned it off for a few minutes and turned it back on, what do I tell her? It does work, but slowly; I can only really focus one app and if ...

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Smhill
Smhill
Level 1: Cadet
June

International Roaming

Hi, I have taken my SIM card out to avoid roaming charges while overseas, but I logged into my Telstra app(via free wi-fi) and it comes up as I have a international day pass. I am worried I am being charge the $10 a day rate

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Ken1986
Ken1986
Level 1: Cadet
July

Can i receive sms messages from another number?

Can I receive text messages from another number?

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Will310
Will310
Level 1: Cadet
July

DHL or Chinese embassy scam

After I switched to Telstra, I have received countless calls form fake DHL or Chinese embassy. Did my private info leak? Any help from Telstra to block those numbers. ( call back day number is not connected)

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jvb1
jvb1
Level 2: Rookie
July

International day pass turn off

I just received a text message from Telstra saying that from 1 July 2019 an international day pass at the cost of $10 per day will automatically be enabled. I don't want that, isn't this illegal charging me for something I do not want? Please let me ...

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Chloe16
Chloe16
Level 1: Cadet
June

Calls

Hi I was wondering why I cant call this number 1902999789 and how do I change it

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gartsv
gartsv
Level 2: Rookie
June

Day pass billing

I have International Day Pass enabled. I understand the $10/Day is only applied when call is made or received (and probably data used).  Some days I have airplane mode enabled so there is no cellular use. How do I see what days I have received the $1 ...

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FionaJG
FionaJG
Level 1: Cadet
Tuesday

International Day Pass

Do you get sent a text message the minute you start to use the international day pass? I got one to say it’s activated as in available to use, but one sms went green but I don’t know if that means the $10 day charge has started??

  • 30 Views
  • 0 Replies
0 Kudos
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Manish2v
Manish2v
Level 1: Cadet
Friday

Number not ported even after a week. Stone age is back

Number not ported even after a week. Stone age is back. Multiple followups, promises but no result. Not sure in 21st century why things are so difficult. Not even getting reason for delay, just promises.Waiting till first billing cycle without gettin ...

  • 56 Views
  • 0 Replies
0 Kudos
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More
alexsb
alexsb
Level 2: Rookie
a week ago

Why does the Tesltra outage page not show Telstra outages????

I have been trying to find out why my NBN connection is off the air. After resetting my smart modem I managed to get mobile connection. I checked the outages page and lo and behold no outage reported for Glendenning, NSW. After calling support and wa ...

  • 56 Views
  • 0 Replies
0 Kudos
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JO1812
JO1812
Level 1: Cadet
3 weeks ago

Message Detecting Service

Since updating my plan, my two M1 which both have fully up to date firmware 12.06.02.00 are both continuously showing ‘detecting service’.  Power cycle does not fix. Service is slow and flaky. Signal strength is very high. All previous posts seem to ...

  • 97 Views
  • 0 Replies
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cos4
cos4
Level 1: Cadet
4 weeks ago

4gx wi-fi plus

I have a 4gx wi-fi plus mobile broadband device. It should connect to 10 devices but I can only connect to 5. How do I get it to connect to more devices?

  • 138 Views
  • 0 Replies
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mrbeavis
mrbeavis
Level 1: Cadet
July

Redmi Note 6 Pro

Looking for feedback on performance for those that use a Redmi Note 6 Pro phone in rural areas? 

  • 223 Views
  • 0 Replies
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Khalidanwar
Khalidanwar
Level 1: Cadet
July

Router for data + voice sim

I have a telstra 4G mobile data+voice sim on contract, I want to put this in a table top modem/router to share data, I'll be browsing and doing netflix, what are some brands/models that are compatable. Thanks.

  • 281 Views
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Monarc19
Monarc19
Level 1: Cadet
June

Telstra Mobile DNS Issue

We are currently experiencing an issue with our Telstra Mobile customers unable to browse our website. I have tracked the issue down to stale DNS records on the primary DNS server responsible for mobile. The two DNS servers issued to my phone, are 10 ...

  • 332 Views
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Jack106
Jack106
Level 1: Cadet
June

Signal improvement for 194 Barrenjoey Rd Newport NSW 2106


Activate: EA Pole T3620 Cnr Barranjoey Road & Karloo Parade NEWPORT NSW 2106

  • 304 Views
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Shree7861
Shree7861
Level 1: Cadet
April

International roaming

  • 463 Views
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