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marshmallowpuff
Level 1: Cadet

Hey guys, I’ve been trying to make a call to someone who is with Telstra, however, it doesn’t ring and goes straight to “the mobile phone you are calling is not responding please call again shortly.” Can anyone clarify what this means?

eecs
Level 1: Cadet

Web searches regarding locating Telstra cell towers all seem to lead to threads here, with the usual response being that the information is not publicly available but some kind Telstra rep is able to look up an internal database... My Telstra wingle ...

tallguy
Level 1: Cadet

Hi how long does it usually take for the NBN to get activated..I've got a self installation modem which was sent to me in the mail..

archie4001
Level 2: Rookie

We've upgraded our phones to the new Samsung Note10+ 5G and, initially, they were working great.Recently, however, both phones seem to have intermittent issues in that they will randomly lose the Telstra network (slashed O symbol shown).The only way ...

fabiocaponi
Level 3: Gumshoe

Hi,  Has anyone noticed or experienced a general drop in performance of the Telstra pre-paid service in Sydney, including the CBD over the last month or so?  Enough for me to take notice in a degradation of speed and quality.  A 75MB app taking 3 min ...

sde16
Level 2: Rookie

I have 2 ip cameras connected wifi. They have worked for years no problems. In last couple of weeks they lose there wifi connection. I turn power off to smart modem and on and cameras work again but for only about 12 hours the stop. Both cameras are ...

Jianmak
Level 1: Cadet

SpoilerI am traveling abroad, but find that I forgot to activate international roaming, now want to activate how to do now? Thanks!I am traveling abroad, but find that I forgot to activate international roaming, now want to activate how to do now? Th ...

Jacksch
Level 1: Cadet

My Telstra netgear wifi extender is not syncing with my Telstra black gateway max. I’ll click the WPS button on the extender and it’ll flash green, I’ll hold for 5 seconds the WPS button on my and it will flash also, however the WPS stays green on th ...

Andrew147
Level 2: Rookie

I had an old subscription w to an older watch which has been removed but I still can't connect. I have wasted 3 days and many hours on the phone and on live chat but no one can help. It looks like my old watch (which has been unpaired) is still caugh ...

La4
Level 5: Eagle Eye

*I am on a very old post plan mobile plan with Telstra.  I have now purchased a new mobile and want to switch to a prepaid sim with data.   Before I just had calls and texting.   I however want to keep my old phone number.   Twice Telstra has not bee ...

Ajcrowley
Level 2: Rookie

So WiFi Calling was working on a mix of Apple and Android phones connected to my Telstra NBN. now it no longer works on the Telstra NBN but will work if i connect to another Wireless network from a 4G hotspot or the office Wifi. All devices are runni ...

Garritorious
Level 2: Rookie

I’m thinking of buying a Xiaomi Mi 9 that’s only compatible with GSM. Will I run into any issues of Telstra?

Silly2
Level 1: Cadet

Hi I am on the $129/month mobile on 24 months contract which will expire August 2020. It supposed included unlimited international call and text to 30 countries when I signed up and increased to 76 countries according to my Telstra 24/7 apps. However ...

Sale
Level 1: Cadet

I don't understand how the international roaming works with prepaid plans. Can someone explain what I need to do? (probably best to use words of one syllable - I'm an ageing technology dork))I will be visiting Chile and Argentina on a cruise for thre ...

Ghgs
Level 2: Rookie

are they 1g 2g 3g 4g 5g my phone dont connect to the 5ghz

Gulachardi
Level 1: Cadet

I have no service where I am 20 km from Thrissur and need to find a telco tower to pick up service.

Al82
Level 1: Cadet

Hi, 6 to 12 months ago a fixed wireless broadband tower was erected off Barney View road in Barney View SE QLD. To the best of my knowledge this tower is yet to become active. I have contacted Telstra direct to find out if they know when the service ...

Traveller6
Level 1: Cadet

I am in UK & NOT answering calls from Oz but am being charged $2 per call that I receive. Why?

youvere
Level 1: Cadet

Hi, I'm wondering how the pricing works for global roaming. If I pay for a sim card dataplan and the extra 10$/month for global plan  Can I use the data in all the countries listed or only one of them ? I have to travel a lot.Can I use my phone numbe ...

damooo432
Level 1: Cadet

Hi, I am currently travelling overseas and have had my iPhone data turned off the whole time. Despite this, my iPhone has used about 1MB of data for DNS Services across 3 days. This has activated my Telstra international day pass. Is there anyway to ...

eecs
Level 1: Cadet

Web searches regarding locating Telstra cell towers all seem to lead to threads here, with the usual response being that the information is not publicly available but some kind Telstra rep is able to look up an internal database... My Telstra wingle ...

tallguy
Level 1: Cadet

Hi how long does it usually take for the NBN to get activated..I've got a self installation modem which was sent to me in the mail..

noahvan19
Level 1: Cadet
Darmstro21
Level 1: Cadet

My international roaming has stopped. I managed to turn it on again once by toggling in and out of airplane mode but that is b not working today. I kept being told I have BBM no SIM card but I do. I have been in NZ for over a week and it worked fine ...

JediDude
Level 1: Cadet

Trying to wrap my head around this. I carry two Telstra phones. (P) Personal and (W) Work. I am going overseas, and the W phone has roaming by default as part of the corporate plan. My phone is $10/day for roaming. It therefore makes sense to use my ...

AH1983
Level 1: Cadet

When making voice calls, the call connects but cannot hear the person speaking. FaceTime, Facebook calling all work fine. After googling, it says this is an issue with the provider, not the phone.

JayBL
Level 1: Cadet

Hi, I recently came to know about a new way where you can rack up your bill while travelling overseas.  Basically, when you're roaming, if you get a call and if that call goes to your voicemail, despite not answering that call you'll still get charge ...

MauveKen
Level 1: Cadet

i have just returned from a short cruise to Airlie Beach and back to Brisbane.  i discovered that the Signia App will not work without the internet and i needed to change the spatial configuration on my hearing aid.  i have ended up with $100 bill ju ...

Andy_F
Level 1: Cadet

Hi all, i am currently overseas and forgot to set my out of office voicemail before leaving. I know how to retrieve voicemail message from OS - but how can I actually get into my VM settings to record a new / different message?

GreenBrain
Level 1: Cadet

Hello everyone, We are an IoT device manufacturer and have many devices that operate on 3G and Cat-M1. We have been experiencing issues with the telstra.internet APN at our workplace on and off for months. The issue tends to show mid-morning and goes ...

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