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Ray622112
Level 1: Cadet

How can I contact support from Switzerland?I need to change my plan to long term pre-paid.

pbruce
Level 2: Rookie

When is a $25 plan not a $25 plan? When you decide it is $30. Bet you dont have another $25 plan so why bull**bleep** about other plans?

Ken1986
Level 1: Cadet

Can I receive text messages from another number?

Jones4488
Level 1: Cadet

I’m currently in Belgium and I can not call, msg or use data on my pre paid phone with the international pack. Yesterday I was in France and it worked fine. I received a sms from Telstra when I entered Belgium regarding rates but have not been able t ...

Tr3ntals
Level 1: Cadet

Hi This is probably a silly question, but at the end of the year I’m most likely moving to NZ. I currently have a prepaid sim with Telstra that has a mobile numbers ive had since I was 16. If I get a new NZ sim and mobile number is there a call forwa ...

Dinny79
Level 1: Cadet

I’m in the UK and have tried to a to activate international roaming with my Telstra SIM while I’m here so I can get ATO sms to lodge my tax return. I have gone to the 24x7 app and turned on roaming, I have selected roaming in settings but still can’t ...

Robert71
Level 1: Cadet

Do we have an outage in Normanhurst.Date 12th July 2019. Is the outage still on as i still no internet. Please advise status  

rgcl
Level 2: Rookie

I moved to a house in Caulfield South 2 month ago and since that my call quality is absolutely terrible.  Most calls coming up as WiFi Calls which according to Telstra website means "when you can’t connect to the mobile network". When I'm outside and ...

JatinderSingh
Level 1: Cadet

This is absolutely ridiculous that people can’t make and receive calls while around watergardens shopping centre in Taylors Lakes Victoria if the mobile tower has been removed some should be proactive to the situation and had a mitigation plan ahead ...

Theoa
Level 1: Cadet

International roaming stopped working in Greece today. Has been working fine for months. Was switching networks all day. Them stopped. Phoned Telstra who said nothing wrong their end. Phone roaming ‘enabled’. Any suggestions?

Ken1986
Level 1: Cadet

Can I receive text messages from another number?

Will310
Level 1: Cadet

After I switched to Telstra, I have received countless calls form fake DHL or Chinese embassy. Did my private info leak? Any help from Telstra to block those numbers. ( call back day number is not connected)

jvb1
Level 2: Rookie

I just received a text message from Telstra saying that from 1 July 2019 an international day pass at the cost of $10 per day will automatically be enabled. I don't want that, isn't this illegal charging me for something I do not want? Please let me ...

Chloe16
Level 1: Cadet

Hi I was wondering why I cant call this number 1902999789 and how do I change it

Smhill
Level 1: Cadet

Hi, I have taken my SIM card out to avoid roaming charges while overseas, but I logged into my Telstra app(via free wi-fi) and it comes up as I have a international day pass. I am worried I am being charge the $10 a day rate

gartsv
Level 2: Rookie

I have International Day Pass enabled. I understand the $10/Day is only applied when call is made or received (and probably data used).  Some days I have airplane mode enabled so there is no cellular use. How do I see what days I have received the $1 ...

bwoolno
Level 2: Rookie

I will be in Japan soon and i was wondering how someone who is also in Japan calls my mobile while i am also in Japan . Do they dial +61 then my number , dropping the 0 ?. 

Emmmc
Level 1: Cadet

I have only used day pass for one day to make calls . Why is it showing a cost of $51

Intrix
Level 2: Rookie

Hello, I have had this problem for quite some time with my previous modem (technicolor TG797n v3), where the internet would randomly cut out with no warning, and multiple phone calls to telstra provided no solution, till I eventually found the soluti ...

Jennylin
Level 2: Rookie

Does Samsung A30 & A20 have the blue tick/C class coverage???? 

Khalidanwar
Level 1: Cadet

I have a telstra 4G mobile data+voice sim on contract, I want to put this in a table top modem/router to share data, I'll be browsing and doing netflix, what are some brands/models that are compatable. Thanks.

Monarc19
Level 1: Cadet

We are currently experiencing an issue with our Telstra Mobile customers unable to browse our website. I have tracked the issue down to stale DNS records on the primary DNS server responsible for mobile. The two DNS servers issued to my phone, are 10 ...

Jack106
Level 1: Cadet


Activate: EA Pole T3620 Cnr Barranjoey Road & Karloo Parade NEWPORT NSW 2106

Shree7861
Level 1: Cadet
Patrickgfeyhffj
Level 1: Cadet

Hi I have a prepaid account on an iPhone XS that cant connect to the internet. I can by free wifi. What should my apn settings be? Data roaming is on. My account settings see fine and connect to a local service but no internet?

Plee1
Level 2: Rookie

Telstra's DNS servers handed out to mobile devices appear to be broken for the bitchute.com domain. What's going on? Setting DNS manually to a non-Telstra server fixes the problem so the issue is mobile-device only. The cynical part of me suspects ce ...

MissDemeanor
Level 2: Rookie

Just before I was at home reading a message on my phone - an iPhone 6s Plus I use with Telstra’s pre-paid service - when I noticed in the top left hand side of the screen where it normally says, “Telstra Wi-Fi Call” followed by the wifi symbol, it sa ...

bjm73
Level 1: Cadet
sprayer41
Level 1: Cadet

hello users i have a old Wifi Router technicolor tg797n v3 i used it befor the NBN came out now i use it for a router or Wifi booster in my back rooms i am now on the new NBN net work using the new modem sagemcom pack fast 5355 telstra vdsl or the ne ...

meijo1987
Level 1: Cadet

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