CrowdSupport®
Mobiles & Tablets

Network & Roaming

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
Suthers48
Level 1: Cadet

I have been travelling in Italy and now Malta, with a Telstra account. I have not taken the $10 per day Telstra roaming plan, as I only send the occasional SMS ($0.75 cost) to inform the Airbnb apartment host about my arrival time, when I do not have ...

La4
Level 4: Private Eye

I am on a post paid plan with Telstra with my mobile.  As my mobile is old I want to get a new one.   Not really happy with my present plan as it has gone up to $35 a month (its an old plan) and all I do on that is making and receiving calls and text ...

rodger57
Level 1: Cadet

i topped up to buy a roaming package and part of the credit was swallowed up before i had chance to get package therefore phone would not work and i was getting on plane 

lm88
Level 1: Cadet

Hi, I have a HP Laptop with a sim card slot, i use a Telstra sim card, I travel allot and use the sim card for work on the go. For normal use on WIFI, the laptop/emails work well. Connects fine to Gmail and Telstra (i use both). As soon as my laptop ...

yangxinhan2017
Level 1: Cadet

I was applied a number port service approximately one month ago, it is still doesn’t work, what can I do?

CS1702
Level 1: Cadet

When overseas is calling Australian 1300 numbers included? Services NSW only has a 1300 number

Dean_E
Level 2: Rookie

First time poster here! I was just wondering if anyone can provide an update on the current porting issues and when they may be resolved? I've been waiting since Monday for my number to port from Optus and have just seen that the status of my order h ...

AnonymousUser
Level 2: Rookie

Hi, I recently purchased a Telstra plan/mobile from JBHIFI to where they release the phone once Telstra has ported the number from Optus. I've entered in my SMS code on the first day (18/09) and have since been waiting for Telstra to successfully por ...

SuperSaiyan
Level 1: Cadet

Hi all,I'm a brand new Telstra customer on prepaid for now (Prepaid Max) and just have a question around VoLTE and Wifi calling.Using a Galaxy Note 10 Plus. Formerly with Vodafone I would always have either the VoLTE and/or Wi-Fi calling symbol prese ...

casaleiro
Level 1: Cadet

I have a SIM7600SA, when I try to access by socket to HTTP server on http://eneida.io , 
return the following error. When I do the same method with PC work fine.
HTTP/1.1 302 Found
Server: Ericsson Web Redirect
Location: http://ooc.mobile.telstra.com:160 ...

Al82
Level 1: Cadet

Hi, 6 to 12 months ago a fixed wireless broadband tower was erected off Barney View road in Barney View SE QLD. To the best of my knowledge this tower is yet to become active. I have contacted Telstra direct to find out if they know when the service ...

Traveller6
Level 2: Rookie

I am in UK & NOT answering calls from Oz but am being charged $2 per call that I receive. Why?

damooo432
Level 1: Cadet

Hi, I am currently travelling overseas and have had my iPhone data turned off the whole time. Despite this, my iPhone has used about 1MB of data for DNS Services across 3 days. This has activated my Telstra international day pass. Is there anyway to ...

GM58
Level 1: Cadet

I am traveling in Europe and have turned off data roaming however small amounts of data use, 1-6kb, is still coming up as being used on my Telstra bill.  This tiny and totally uncontrollable use then triggers a Telstra daily roaming charge of $10.  H ...

davepaj
Level 1: Cadet

I have left my phone at home, I do not have access to the handset. Can I set up call forwarding to my work land line.

Gus69
Level 1: Cadet

I am in USA and wish to unlock my iPhone SE to access a local Network. What do I need to do?

TonyA15
Level 1: Cadet

HiCan anyone tell me which network Telstra uses to roam in Cambodia?

Ammar27
Level 1: Cadet

I have gps gf 07 is not working . I inserted  sim card in and i suppose to send a code to it so it must reply back  Basic parameters spectrum gsm850/900/1800/1900 mhz

anna_
Level 1: Cadet

So my mum recently payed her Internet bill as it was slow, she payed it yesterday, it is still slow and I have turned it off for a few minutes and turned it back on, what do I tell her? It does work, but slowly; I can only really focus one app and if ...

Bluejade
Level 2: Rookie

My nat type is constantly changing from open to moderate and once it was even strict how do I fix this issue on hot-spot I need it to be open to play online games with friends

rodger57
Level 1: Cadet

i topped up to buy a roaming package and part of the credit was swallowed up before i had chance to get package therefore phone would not work and i was getting on plane 

Rashman
Level 1: Cadet

Astonishing speed around the CBD sydney but it is a pity that in my configuration that speed is offloaded by way of Ethernet to one of my MacBook Pro and am using the the Netgear as the WiFi router for the network as it far more competent and also ba ...

Manish2v
Level 1: Cadet

Number not ported even after a week. Stone age is back. Multiple followups, promises but no result. Not sure in 21st century why things are so difficult. Not even getting reason for delay, just promises.Waiting till first billing cycle without gettin ...

alexsb
Level 2: Rookie

I have been trying to find out why my NBN connection is off the air. After resetting my smart modem I managed to get mobile connection. I checked the outages page and lo and behold no outage reported for Glendenning, NSW. After calling support and wa ...

JO1812
Level 1: Cadet

Since updating my plan, my two M1 which both have fully up to date firmware 12.06.02.00 are both continuously showing ‘detecting service’.  Power cycle does not fix. Service is slow and flaky. Signal strength is very high. All previous posts seem to ...

cos4
Level 1: Cadet

I have a 4gx wi-fi plus mobile broadband device. It should connect to 10 devices but I can only connect to 5. How do I get it to connect to more devices?

mrbeavis
Level 1: Cadet

Looking for feedback on performance for those that use a Redmi Note 6 Pro phone in rural areas? 

Khalidanwar
Level 1: Cadet

I have a telstra 4G mobile data+voice sim on contract, I want to put this in a table top modem/router to share data, I'll be browsing and doing netflix, what are some brands/models that are compatable. Thanks.

Monarc19
Level 1: Cadet

We are currently experiencing an issue with our Telstra Mobile customers unable to browse our website. I have tracked the issue down to stale DNS records on the primary DNS server responsible for mobile. The two DNS servers issued to my phone, are 10 ...

Jack106
Level 1: Cadet


Activate: EA Pole T3620 Cnr Barranjoey Road & Karloo Parade NEWPORT NSW 2106

Our community experts

Telstra 24x7®

View and activate your international roaming status, and purchase international Data Packs with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now