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WHS26
Level 1: Cadet

esim

Answered

When I upgrade to the new iPhone with esim on my Telstra post paid mobile plan, does that mean I can travel to New Zealand and use a NZ mobile carriers physical sim (in the phone) and their applicable data plans etc while I’m there with no issues? 

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Support Team
Support Team
Accepted Solution

Re: esim

Hi @WHS26,

 

If you activate the eSIM for your Telstra mobile service, that will leave the physical SIM slot in the iPhone free for any physical SIM you are wanting to use. 

 

Hope this helps clarify Smiley Happy 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Highlighted
Support Team
Support Team
Accepted Solution

Re: esim

Hi @WHS26,

 

If you activate the eSIM for your Telstra mobile service, that will leave the physical SIM slot in the iPhone free for any physical SIM you are wanting to use. 

 

Hope this helps clarify Smiley Happy 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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