Level 2: Rookie

price increase

When is a $25 plan not a $25 plan? When you decide it is $30. Bet you dont have another $25 plan so why bull**bleep** about other plans?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Telstra (Retired)
Telstra (Retired)

Re: price increase

Hi pbruce, 


Sorry for any frustration the price increase has caused. Customers who have received notification of the change would no longer be in contract and this is a very old plan we no longer offer. Pricing will change based on the time this plan has been available sorry. $30 would be one of the lowest plan pricing we offer currently. 



Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Level 23: Superhero

Re: price increase

I too feel a 20% increase is unreasonable.

My home phone has also been increased.


If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"
Level 11: Detective

Re: price increase

One of our mobiles which is on the $30 Plan is now costing us $35.

Nothing extra for the 17% increase in cost.

No reason given.

Level 11: Detective

Re: price increase

One of our mobiles was on a $30 Plan.

We were advised that the $30 Plan would now cost $35.

So it appears that there's no $30 Plan either

Level 24: Supreme Being
Level 24: Supreme Being

Re: price increase

It would be cheaper to transfer to a prepaid plan which costs $30 per 28 days and includes 20 GB of data plus unlimited calls and text to national numbers plus 20 International destination.

If paid by direct debit period is extended to cover full month.

Telstra 24x7®

View and activate your international roaming status, and purchase international Data Packs with the Telstra 24x7® App

Find out more