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What brand and model of phone? Have you compared with another phone?
Exactly where in the CBD?
Does it happen in suburbs and where?
This is CBD only. (Bourke St/Williams St) (4G)
The issue is that callers ring us and are being directed to voicemail without the phones ringing. We hear the voicmail alerts and when we try to retrieve the messages we get 'call fail'. We have a mix of iphones and androids. This is an intermittent issue. Sometimes the phone rings and the caller gets through to us.
Is it inside a building? What floor?
Are you near a window if in a high rise?
25th floor inside building at a window.
This was not an issue until the last few weeks.
Telstra published it as a known outage. We want an ETA on the solution. reception here used to be good.
There's probably an issue with the transmitter on the Citipower Pole on the North East Corner of the intersection.
No confirmed date for restoration yet.