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Community Recognition - August 2019

Community Manager Community Manager
Community Manager

Hi there CrowdSupport, and welcome to Community Recognition for August! We’ve been hard at work sharing articles on some of your most asked service questions, as well as some exciting new device launches.

 

Firstly, I’d like to take a moment to announce that we have just reached 500,000 CrowdSupport Members! That’s half a million wonderful users just like you who make CrowdSupport the thriving, successful community it is. I’d like to thank each and every one of you - whether you love to help others, have questions of your own, or just enjoy looking around, thank you for being here! A big shout out to our Brains Trust group too for all their hard work, and for being such an integral part of our community.

 

Last month, we introduced you to the Samsung Galaxy Note10+ (also available in 5G), with its 6.8" Cinematic Infinity-O Display, intelligent S Pen and pro-grade camera. There’s so much to love about the Galaxy Note10+, find out more.

 

We’ve been busy developing a bunch of support articles to help answer some of your most asked questions. This includes things like how to query a charge on your bill (and request a credit) and how to transfer your mobile number to Telstra. Think we’re missing something? Leave a comment below with your service queries, and we’ll do our best to help.

 

It might surprise you to know that many of the service questions we see can be solved or managed with the Telstra 24x7 App. Be sure to download the App on Android or iOS, and you might find the support or service you need quick and easy straight from your mobile!

 

Don’t forget that the Telstra Plus online Rewards Store is officially open too, which means you can start spending your Telstra Plus points on things like smartwatches, tablets, and more! 

 

Check out the Top MVC’s (Most Valuable Contributors) from August:

  

Username

Rank

1.

@Jupiter 

Level 25: The Singularity

2.

@cf4

Level 24: Supreme Being

3.

@Ozmoz 

Level 21: Augmented

4.

@ProfessorPhone

Level 22: Superhuman

5.

@Smiley3 

Level 22: Superhuman

6.

@343GuiltySpark 

Level 22: Superhuman

7.

@Yastiandrie

Level 24: Supreme Being

8.

@StrayaM8 

Level 4: Private Eye

9.

@Mkrtich 

Level 10: Junior Detective

10.

@DrQ 

Level 24: Supreme Being

 

The battle for top spot was closer than ever this month, but @Jupiter just managed to hold on to first place - well done! Congratulations to @cf4 also on an amazing effort!

 

I’d also like to welcome @StrayaM8 who is joining us on the MVC leader board for the first time – it’s great to have you!

 

A big thank you to all our MVC’s for another month of contribution to the community Smiley Happy

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