Get support with the Telstra 24x7 App

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Community Manager

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Whether you’re looking to manage your account, redeem an eligible offer, or get support with your services, the Telstra 24x7 App has got you’ve covered.

Recently we’ve made getting support even easier, with our newly updated Support Tab.




Select from a range of topics to review advice, tips, and guides that can help answer your questions then and there.




Or pick the right online tool to get your Telstra products and services working how you like. You can even check on an order, or for any service issues affecting your location.




And finally, if after checking out our support topics and online tools, you find you still need assistance, the support tab can put you in touch with someone who can help. Whether that’s connecting you with a team member, Telstra store, or our community forums, the support tab will make sure you get the help you need.


The Telstra 24x7 app is available for iOS and Android, from the App Store and Google Play, respectively. Find out what else the app can do for you by clicking here.

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