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Getting started with Telstra TV Box Office and redeeming your credit

Community Manager Community Manager
Community Manager

Telstra TV Box Office is an online movie rental and purchase service, available on Telstra TV, as well as other devices such as supported Smart TVs, PC, Mac, iOS and Android.

 

Telstra TV Box Office gives you access to our large catalogue of thousands of titles, which you can discover by browsing through our genres and collections, or by searching for something specific.

 

You may be eligible for bonus Telstra TV Box Office credit if:

  • You’ve purchased a new Telstra TV, or
  • You’ve qualified for the Telstra Plus Silver or Gold tier.

 

 If you’re eligible for one of the above offers, here’s how you can redeem your credit:


How to redeem your Box Office Credit from purchase of a new Telstra TV
With Telstra TV, you can watch movies, TV, live sport and free-to-air TV from a range of different entertainment services including Telstra TV Box Office, Netflix, Stan, Foxtel Now, Kayo and more.

 

If you’ve purchased a new Telstra TV and are eligible for a bonus $125 Telstra TV Box Office credit, you can redeem this through the device activation process.

 

When you activate your Telstra TV, you will be prompted to redeem your Box Office credit. If you skip this step, open the Box Office app on your Telstra TV to get your credit and start watching!

Want to enjoy a bonus $125 Telstra TV Box Office credit? Offer available for a limited time only, when you purchase the new Telstra TV. Find out more.

Activate and redeem before 26 August 2019.

 

How to redeem your Box Office Credit for being a Telstra Plus Silver or Gold tier member

**Please note: This offer has now ended. Find out more about current Telstra Plus tier benefits**

If you’ve joined Telstra Plus and qualified for the Silver or Gold tier (and activate before 31 July 2019), your membership tier includes:

 

Silver Tier: $75 Telstra TV Box Office credit that you could use to rent up to 12 SD new releases.

Gold Tier: $110 Telstra TV Box Office credit that you could use to rent up to 18 SD new releases.

 

You can access your Telstra TV Box Office credit benefit by scrolling to the offer on the Telstra Plus Benefits page and clicking ‘Activate your credit’.

 

You can then choose which service you’d like to apply your credit to. Click ‘Redeem’ next to your selected service, and follow the prompts to activate your credit.  

 

If you have a Telstra TV, you can access the benefit directly through the app on the home screen, after you sign in with the Telstra ID you used to join Telstra Plus.  

 

If you are an existing Telstra TV Box Office customer, credit equivalent to either 12 SD new release movies ($75 credit for Silver tier) or 18 SD new release movies ($110 credit for Gold tier) per membership year will be applied to your account upon activating your benefit.

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14 Comments
Daws789
Just Registered

I am a gold plus member I clicked to get the $110 credit on Telstra Box office it is appearing in my settings account credit but when I goto redeem voucher it asks for a code ? Where do I get that code I haven't had one giben to me ? 

Level 25: The Singularity
Level 25: The Singularity

You don't need a code (there is no voucher). When you purchase a movie it just takes it out of your available credit.

Daws789
Just Registered

Great Thank you Jupiter that's all I wanted them to explain but seemed so hard for them.

piffle0302
Just Registered

I activated my bonus $110 credit on my account but when I hire a movie it is still charging it to my bill. How do I get it to use the credit please? Or where do I look on my account page to see if the credit has actually been applied?

Support Team
Support Team

Sorry for the frustration. Your credit balance is visible in Settings/Account menu on the Telstra TV Box Office website or application. Also, each time you transact on Box Office the remaining credit balance will be shown on screen.
More information here - https://tel.st/zzcsb - Please let us know if there's anything else we can clarify.
- Matthew. 

ScottHopgood
Just Registered

So are there any plans to finally fix the Chromecast functionality for the android app, is is it going to remain "currently unavailable" as it has for over a year?

mechengineer_01
Just Registered

I have joined Telstra Plus with my Telstra account and now have credit to use. I wanted to use it for movie rental but am not sure how to achieve this, as we are on Foxtel via Telstra with a satellite service.

Support Team
Support Team

Thanks for coming through. 

You can access your Telstra TV Box Office credit benefit by scrolling to the offer on the Telstra Plus Benefits page and clicking “Activate your credit”.

View your membership benefits

You can then choose which service you would like to apply your credit to on the following page. Click the “redeem” button next to your selected service and follow the prompts to activate your credit.  
 If you have a Telstra TV, you can access the benefit directly through the app on the home screen, after you sign in with the Telstra ID you used to join Telstra Plus.  
- Matthew. 

mechengineer_01
Just Registered

Thanks for the response Mathew.

unfortunately you did not address the issue, as I have a SATELLITE connection with Foxtel and want to use the box office credit on my TV connected to the Foxtel box.

How can I do this?

Stuart

Support Team
Support Team

@mechengineer_01 Telstra Box Office is not available via Foxtel. This is an online streaming service which is available on the Telstra TV, via mobile App or in a browser. 

 

You can only use the Box Office credit for purchases and rentals via Telstra TV Box Office. 

 

I hope this clarifies. 

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