In our increasingly digital age, we have a lot of tools at our disposal when it comes to settling an account or invoice that’s due for payment.
With that being said, sometimes you don’t have the time to discuss any queries you might have in person or over the phone, so we’re here to let you know of some ways that you can handle this online!
You can pay your Telstra bill online with your,
Telstra 24x7 App
Pay your bill on the Telstra 24x7 App. Simply log in and follow the prompts.
Telstra 24x7 My Account
Pay your bill on the Telstra 24x7 My Account. Simply log in and follow these steps,
You can pay the full bill amount or set up regular fixed amounts to come out of your cheque, savings or credit card account using our Direct Debit options. There is no processing fee for credit card payments made via automatic Direct Debit.
You’ll need 2 things:
To set up BPAY, login to your bank or credit union’s website, choose the option for BPAY and follow the prompts.
Reporting a Payment Online
If your service has been restricted due to non-payment, you can use the webform found here to tell us when you have paid your bill.
After this form has been completed, it will notify our teams and your services should be resumed within 2 hours.
If you made your payment via the Telstra 24x7 App or Telstra 24x7 My Account, you don’t need to tell us – your service restriction will be automatically lifted within 2 hours of payment.
If you have a Foxtel from Telstra service, it may take longer to process your payment and for your service to be resumed.
And there you have it! These are just a few ways that you can make the process of paying or reporting a payment that little bit easier. Let us know if these proved helpful!
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