We’re sharing the love, so you can too.
We’re opening up our Telstra Air® network so anyone can share the love, no matter what network they’re on.
Our 'Telstra Free Love Wi-Fi' hotspots will be available across the country from Friday 1st March until Sunday 3rd March 2019. You can find your closest hotspot using our map at Telstra.com/air.
What’s the Free Wi-Fi offer?
Free Telstra Air® Wi-Fi data at over 4,000 selected Telstra Air® payphones (with the pink boxes on top) and Telstra Store sites across Australia from midnight on Friday 1st March 2019 till midnight on Sunday 3rd March 2019.
How long is this offer?
This offer is for three days, from midnight Friday 1st March 2019 until midnight Sunday 3rd March 2019.
Who can participate?
Anyone can participate! All you need is a Wi-Fi enabled device and to follow the steps below.
If you are a Telstra mobile customer you don’t need to follow these steps as you can already access free Wi-Fi data at over a million Telstra Air® hotspots across Australia and over 20 million Fon Spots overseas. Haven’t signed up yet? Find out how to sign up at Telstra.com/air.
What does this cost?
Access to Telstra Air® Wi-Fi data is free and unlimited during the offer period.
Where can I find a hotspot?
You can find your closest hotspot using our map at Telstra.com/air. Please note, Telstra Air® Free Wi-Fi may not be available at all hotspots.
Accessing Telstra Free Wi-Fi
When you’re in range of a participating Telstra Air® hotspot, search and connect to “Telstra Free Love Wi-Fi” in the list of available networks on your mobile device.
A pop-up browser should automatically open; if it doesn’t:
Click “Connect” to accept the offer terms and conditions to access free Wi-Fi.
You will see a screen confirming you are connected and can now access free Wi-Fi at your current hotspot.
Note: If you want to use Telstra Air® Wi-Fi at another Telstra Free Wi-Fi hotspot, you will need to complete this process again.
Can I reconnect at another hotspot for more free Telstra Air® Wi-Fi?
Yes! You can reconnect at any eligible Telstra Air® Wi-Fi hotspot by following the steps above in “Accessing Telstra Free Love Wi-Fi” as long as it’s during the offer period.
Can I access free Wi-Fi at Fon spots or Telstra Air® homespots?
Unfortunately free Telstra Air® Wi-Fi is not available at these hotspots. Head to Telstra.com/air to find eligible hotspots.
What if the hotspot is full?
To provide the best speed and experience, the number of users on all hotspots will be limited. If you’re trying to connect to a hotspot that’s full, you’ll see an on-screen notification to move to the next available hotspot on the Telstra Air® map.
What if I’m already a Telstra Air® customer?
If you’re already a Telstra Air® customer you can continue using free and unlimited Telstra Air Wi-Fi data as you do today.
Can I still sign up for Telstra Air® during this period?
Yes! Telstra mobile and eligible home and mobile broadband customers can sign up for free Telstra Air® Wi-Fi data at over a million Telstra Air® hotspots across Australia and over 20 million Fon Spots overseas at any time. Find out more at Telstra.com/air.
Is it secure?
Telstra’s free Telstra Air® Wi-Fi service is open and public. We recommend that you don’t use it to send or receive sensitive personal information or carry out activities like internet banking.
Please note calls are not included.
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