If you’re having issues with the Wi-Fi connection on your Telstra TV Enhanced Remote, try these troubleshooting steps:
Option 1 – Restart
Option 2 – Factory Reset
You can then complete the activation.
Good to remember: A factory reset means you will have to log into your apps again.
Option 3 – Move the Telstra TV device to clear view
If neither of the above steps have resolved the issue, try moving your Telstra TV device to ensure it is clear of any obstructions.
This will help ensure the remote can have line of sight to the Telstra TV device so the Infrared (IR) can work to control your Telstra TV.
Note: If the Wi-Fi is not paired, you cannot use voice control.
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