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Apologies for the issues with the live stream.
It's possible that the device you are using to access an AFL Live Pass
cannot support the full features of the AFL App.
Can I please get you to check your device details?
(Can generally find the model number and software version in settings>about)
Have you tried uninstalling and reinstalling the AFL App?
A good way to test the live stream is to watch AFL.TV, as we broadcast it just like a live match.
Do you still have the same issue watching AFL.TV or a live match after the reinstall?
Can I ask what the make and model of the device you are using is?
Please let me know so I can attempt to assist further.
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Have you tried to change the password of your modem since receiving it, or is this still the factory setting? You can change your modem's login credentials via the page found here: https://tel.st/jaugf
Let me know how you go with this
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