GuruJosh
Level 1: Cadet

Send payment method expiry notifications

Hi,

 

Today I noticed my auto-recharge on my prepaid number hadn't gone through. It turns out this was because the credit card attached had expired (was renewed). It would be very helpful if the prepaid billing system sent a notification when the payment method is due to expire, rather than just silently cancelling the auto-recharge.

 

Thanks

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Support Team
Support Team

Re: Send payment method expiry notifications

Thanks GuruJosh. That's an excellent suggestion. Have you set up the new card okay? - Matthew.

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