Accounts & Plans

Pre-Paid Mobiles

cancel
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
GogzMck1
Level 1: Cadet

My Night Data is not being used and it is chewing through my other data. Ive already topped up twice this month with extras but again these have been used and the Night Data isnt touched. I work during the day so my heaviest usage is after 8pm at nig ...

Ogean
Level 1: Cadet

Need connection for my disconnected mobile
I had lost my phone for a month now found but it's been disconnected

FrizzyLizzy1
Level 1: Cadet

If I switch to Telstra Pre-Paid Extra how am I charged for sending an MMS. It states 50 cents each. On my old plan it only used DATA. Nowhere in Telstra documentation can I find the answer.If I switch to a $30 Telstra Pre-Paid Extra Plan I only get $ ...

Germanjatt
Level 1: Cadet

Hi All, Trying to redeem 200GB  on OneDrive as Telstra customer and getting following error message. Trying for last 4 days but get the same message. "Microsoft was unable to set up your OneDrive bonus storage at this time. This may be due to a techn ...

Wilkoma
Level 1: Cadet

How do I turn off message bank  Thanks

Joan64
Level 1: Cadet

When will telsta realise that dealing with international call centres is exasperating in fact infuriating. Yesterday I made 5 calls to try and fix an account problem. No-one could help solve the problem. Eventually I insisted on speaking to the super ...

coffeespasm
Level 2: Rookie

When I call 101 to retrieve mailbox, screen displays Emergency calls only but doesn't actually call anyone.

MS1955
Level 1: Cadet

Rec'd an SMS yesterday 12 jan 2018"Welcome back.How would you like an extra 2GB of bonus data and unlimited talk and text to use over 30 days? Recharge $20+ on Telstra Pre-Paid and it's yours. Visit http://tel.st/77hv. Offer ends 19/01/2018. for use ...

databoomer
Level 1: Cadet

If I take the Prepaid extra, what happens when I send an MMS or (receive one), the small print says they cost 50 cents.Does this mean that on the $40 plan I get 80 MMS's? or is it unlimited like the sms's

tuachee
Level 2: Rookie

Hello.  I have over $700 recharge credits, my mobile plan is prepaid Freedom Plus.  Would appreciate it anyone has ideas how I can make use of these credits in Australia and not overseas.  Thanks.

Wilkoma
Level 1: Cadet

How do I turn off message bank  Thanks

nazza78
Level 2: Rookie

I went to change my partners phone the other day to pre paid extra which i was putting $30 dollars on to but it said after i put the $30 dollars on sorry it didnt change try again later, so i went on to chat to prepaid and they supposly put a order t ...

PremiumSMSuser
Level 3: Gumshoe

Dear Telstra,

I have been on a prepaid plan for the last 3-4 years with you and the sole reason i have stayed on is because I can use my prepaid recharge credit for anything I like. I currently have $370 credit I was saving for a pixel phone. Now it i ...

egbdf
Level 2: Rookie

Hi I have been on the $50 simplicity plan for a few years now because it is the cheapest plan for how I use my phone. I just recharged $50 because it expires in two days, and because I am away from home for a month and have University assignments to ...

Marley15
Level 1: Cadet

how do I enable a disabled permission on my ZTE Blade A462? I must have disable something when started using the phone for the first time.

imc2017
Level 1: Cadet

Hi All, I'm an expat Australian based in Uk but return to oz a couple of times a year. I'm trying to order a prepaid sim to be delivered to a sydney address as i won't have a chance to get to a telstra shop for a good few days once i arrive... but th ...

Tdogy
Level 1: Cadet

Where and how do I get a blank sim?

Dawn33
Level 2: Rookie

I have bought a Telstra Flip 2 phone (T21) and all is good except I can't change the ring tone. As I'm hard of hearing I need to change the default. When I go into settings and choose to edit the general profile and save a new ring tone it just doesn ...

CrazyLawrence98
Level 1: Cadet

i need to activate a new sim card but i have no id. I used to have a activated sim card that expired after 6 months of inactivity. Is there a way to activate my sim card with no id?

Ken17
Level 2: Rookie

I am currently on the Telstra $30 pre-paid extra plan. Am I able to recharge at $40 next month and go back to $30 the month after?

Joan64
Level 1: Cadet

When will telsta realise that dealing with international call centres is exasperating in fact infuriating. Yesterday I made 5 calls to try and fix an account problem. No-one could help solve the problem. Eventually I insisted on speaking to the super ...

cejmason
Level 1: Cadet

Hello - after trying to check my delivery address for a recent phone order through various other channels I've been told to follow up via crowd support. I don't want to post my details for all to see though?

DamoK
Level 1: Cadet

Hi I have a Toshiba P850 Laptop, that wont detect the Telstra Pre-Paid 4GX Wi-Fi Advanced II signial at all,  the laptop has no issues with anything else thats wifi and will show up, expected the advanceII, cant work out a way to fix this at all, can ...

kccaddyman
Level 1: Cadet

Can a prepaid iPhone SE be unlocked for use in the USA?

ElkeUrlaub
Level 1: Cadet
chick1
Level 1: Cadet

I am thinking of purchasing a smart phone. I prefer to pre pay everything. I usually send approx 30 voice calls and 30 texts per month. I am sure this will probably increase when I get a smart phone. Also, I will obviously start to use it for emails ...

Addeptt
Level 1: Cadet

Application comes with an error message stating the my device "appears to be rooted"  This application will not work on a rooted device" I have used an app called "root checker" and my device is not rooted - how do I fix this?

Marcosci
Level 1: Cadet

I have an iPhone 5 and it will not connect to internet if wifi isn't on

robertbruce007
Level 2: Rookie

i've got serveal telstra air accounts, some direct with telstra, some with hotmail...I tried to tidy them all up, even spent time with TS to get them removed (to no avail).... i had not realised it but i've got the same number listed in two different ...

Our community experts