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Pre-Paid Mobiles

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FABSTER
Level 1: Cadet
shiv3027
Level 2: Rookie

Hello there, Am cancelling my telstra account due to their bad service and have already ported over my Post paid number. i also have a prepaid and am trying to cancel this and get back the amount which i have been recharging but not using just to kee ...

kayla20
Level 1: Cadet

Hi, I just purchased the pre-paid plan which is 7.5G of data for $30. When I activated it, it showed that I only got 2.5G. How do I get the full 7.5G ?

bj12
Level 1: Cadet

I WANT TO CHANGE MY PLAN  PREPAID TELSTRA FREEDOM PLUS TO A LONG LIFE PLANQUESTION:  IF I CHANGE TO THE LONG LIFE AND PAY THE RECHARGE WILL MY PREPAID CREDIT ON MY FREEDOM PLAN ROLL OVER TO THE LONG LIFE PLAN

EH1112
Level 2: Rookie

Hi, I just recharged my brother’s with $40 credit. He didn’t realise it’ll take away all the credit and data when he changed from Telstra Prepaid Plus to Telstra Prepaid Extra offer plan so now he doesn’t have anything when I just pretty much recharg ...

Ivvy
Level 1: Cadet

I lost my simcard,is it possible i can have new simcard with the same number.

Glorysinger
Level 1: Cadet

I want to change my postpaid mobile phone to pre paid

ZGW
Level 2: Rookie

I just recharged my prepaid $30. It's due today at 23:59:59 (midnight). I did a balance check and it shows the new 2.5GB expires 9/7, but my remaining data balance is still showing expiry today at 'midnight'. Does this update at midnight to add my ro ...

Mel3008
Level 1: Cadet

I can't find credit me to you

Nicken
Level 1: Cadet

I am on the old pre-paid long life plan.  I have just recharged the phone for a further 6 months but it syas I have no talk balance but $200 credit. Does this mean I cannot 'talk' if I phone someone.

Mel3008
Level 1: Cadet

I can't find credit me to you

Chrissy7
Level 1: Cadet

After 3 hours talking with 3 different people to get this annoying message bank disabled on prepaid phone. It still has not been done..... So can anyone offer any other solutions? I can not access settings to do this on the phone that is using this p ...

BebeSparkle
Level 1: Cadet

Hi there, my business mobile has started to show 'mobile network not available'and won't allow me to call or make texts. Assuming the problem may be 'not enough credit' I topped that up and still no luck.I then shut down the phone and removed the sim ...

gw10
Level 1: Cadet

my phone is <removed to protect your privacy>. I am now in Ireland

Saffron
Level 1: Cadet

Hi I am on a 30.00 prepaid and only get 1.5 date but when I google it says 2.5 due to temp illness I need to increase my data how do I get more

rekrab
Level 7: Deputy Inspector

Hi, please stay with me while I explain my problem. I would like to know how this could happen. I bought a brand new phone as my old HTC was years old even though I hardly used it. I am on a Telstra pre paid Long Life and recharge every 6 months. Bei ...

MartinLarsson
Level 1: Cadet

Two years ago I bought and used a sim card for a holiday in Australia. Now when I'm trying to add credit to it I can´t. Is it possible to unlock it and add a new plan after two years or do I have to buy a new sim card next week when I arrive in Austr ...

Tersha68
Level 1: Cadet

Deactivated mobile phone number now in quarantine due to the fact of missing 6 month of recharge.I have been informed that my phone number is in quarantine for 3 years and if I buy a prepaid starter pack I can link my original phone no. to it. is thi ...

brownjelly
Level 1: Cadet

Have mobile Telstra Easy 3, Phone says only 1 cent left but I recharged 9/4/18. This is an sms and call phone and have only called Telstra mobile numbers. My account acknowledges my recharge, date and useage. Cant sms or save to sim. Three messages c ...

Frustrated_Sam
Level 1: Cadet

Bought a $2 sim and initiated number porting request on Tuesday morning. I received a text that it can take unto 24 hours to complete. Frustratingly it's almost 3 days and the service isn't active yet. I have called porting team a few times and every ...

superme
Level 1: Cadet

ZTE

My ZTE phone would have to be the worst phone I have ever owned

pnew2633
Level 1: Cadet

Is Telstra going to tease more competitive pre paid Sims or should I just switch to Vodafone already?

blue_raspberry
Level 2: Rookie

Hi all

Just wanted to let you know there is some scammer using the above phone number.

I have blocked the number - could not find an option for "report a scammer's phone number" anywhere.

Can't find anything related to reporting would be scammers here e ...

ManFromOz
Level 4: Private Eye

Every time that I phone Telstra (from a mobile phone) at some point in the menu navigation I am interrupted by the system sending me a usually irrelevant or unhelpful SMS message. If I remove the phone from my ear to see the message (or what has caus ...

Joan64
Level 1: Cadet

When will telsta realise that dealing with international call centres is exasperating in fact infuriating. Yesterday I made 5 calls to try and fix an account problem. No-one could help solve the problem. Eventually I insisted on speaking to the super ...

cejmason
Level 1: Cadet

Hello - after trying to check my delivery address for a recent phone order through various other channels I've been told to follow up via crowd support. I don't want to post my details for all to see though?

DamoK
Level 1: Cadet

Hi I have a Toshiba P850 Laptop, that wont detect the Telstra Pre-Paid 4GX Wi-Fi Advanced II signial at all,  the laptop has no issues with anything else thats wifi and will show up, expected the advanceII, cant work out a way to fix this at all, can ...

kccaddyman
Level 1: Cadet

Can a prepaid iPhone SE be unlocked for use in the USA?

ElkeUrlaub
Level 1: Cadet

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