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Pre-Paid Mobiles

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Slowly77
Level 1: Cadet

I accidentally recharged $30 for three times on my prepaid mobile.I just wanted to recharge $30. How can I get money back?

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Telstra Pre-Paid Max gives you more choice and value-packed recharges with data, calls and texts included in Australia. Find out more.  

ShawFiz
Level 1: Cadet

My Telstra prepaid plan expired on 18th dec 2018. After that I have been travelling out of Australia and I am planning to return by August 2019. I don’t need to make or receive calls but I want my number to stay active when I return so that I can use ...

Robynshorey1
Level 1: Cadet

Pixie11
Level 1: Cadet

I saw the max $40deal (additional 15GB data for the first 5 mths) so decided to port my number from Dodo to take up the offer.
When i was in the process of activation, somehow i managed to click the wrong offer!!!! So ive d/l telstra 24/7 and found th ...

Peregrine3
Level 1: Cadet

My Prepaid account was not due to expire until 27 March 2019. I Recharged my account ($30) om 24th March 2019. I found that my new account expires on 21st April ie 28 days after 24th March when it should expire on 24th April 2019 (28 days after 27th ...

nody
Level 1: Cadet

I purchased a telstra pre paid phone as a replacement for my sons phone but his old sim card is micro not nano,can I go into the telstra shop to get a replacement card or does he have to do it in person

Missmiss1
Level 1: Cadet

I just want to replace my prepaid sim !

AliQ
Level 4: Private Eye

Hi,In UK and lost my Telstra pre paid sim card. As soon as I arrive back in Australia next month, I plan to visit a Telstra store and ask for a new sim so I can keep my old number.Currently that sim has expired, but it shows an option to re charge on ...

Missmiss1
Level 1: Cadet

I just want to replace my prepaid sim !

AliQ
Level 4: Private Eye

Hi,In UK and lost my Telstra pre paid sim card. As soon as I arrive back in Australia next month, I plan to visit a Telstra store and ask for a new sim so I can keep my old number.Currently that sim has expired, but it shows an option to re charge on ...

kelly2394
Level 1: Cadet

Moving over to a new phone. Old sim doesn't have nano option. Sunday evening so can only get telstra sim from supermarket. i have options to migrate number from other providers, just won't let me do it telstra to telstra

Alleeoop
Level 3: Gumshoe

I just recharged my phone credit that is supposed to give me 28 days expiry but it's only given me 4?!

Has this happened to anyone else? I'm hoping it's just a glitch in the system

Jonesy123
Level 2: Rookie

Hi. I am going overseas for longer than a month. Will my data bank be available when I return?

UncleDarth
Level 1: Cadet

Recently purchased a Prepaid Sim which says I have to ACTIVATE it by May 2019, but it has an EXPIRY of October 2020.
Does this mean if I activate it before May, but don't use the recharge value, I can use it at any time until October 2020?
We are headi ...

Zain2
Level 1: Cadet

Hey I have recently gone into coles to buy a 5$ recharge but I don’t know where to redeem, please help

Velex
Level 1: Cadet

I have nearly 100gb in my data bank. Will it carry over if I move across and recharge to the “$300/150gb/12month” plan?

wallee
Level 1: Cadet

Can I use a prepaid Mobile on the Post paid plan.. Plan

Dragonfly2287
Level 1: Cadet

Can I use my saved data in the Data Bank overseas in Singapore to use online apps? Or is it possible to transfer the data from the data bank to extra credit or something like that? Because it's the last month I can use my Telstra pre paid card and it ...

Moegreen
Level 1: Cadet

Best 90 dollars spent in my life

o_0
Level 19: Deputy Director

To recharge another persons service is very simple. Head to https://www.telstra.com.au/my-account/prepaid-recharge    you can recharge online 24x7. Just click recharge online now enter the service number and follow the prompts. Just make sure you are ...

relliy
Level 1: Cadet

I bought a new SIM card 5 mins ago and trying to activate it but it's saying it's invalid number or it's already activated

testok519
Level 3: Gumshoe

why cant you use the extra credit to buy a browser plus pack or at least a pay as you go option?

TimV33
Level 1: Cadet

Hi, I organised for my month-to-month post-paid mobile to be transferred to pre-paid when I went overseas, however ever since this occurred I have had 'no service' despite numerous emails from Telstra insisting that the activation was successful.  Wi ...

superme
Level 1: Cadet

ZTE

My ZTE phone would have to be the worst phone I have ever owned

pnew2633
Level 1: Cadet

Is Telstra going to tease more competitive pre paid Sims or should I just switch to Vodafone already?

blue_raspberry
Level 2: Rookie

Hi all

Just wanted to let you know there is some scammer using the above phone number.

I have blocked the number - could not find an option for "report a scammer's phone number" anywhere.

Can't find anything related to reporting would be scammers here e ...

ManFromOz
Level 5: Eagle Eye

Every time that I phone Telstra (from a mobile phone) at some point in the menu navigation I am interrupted by the system sending me a usually irrelevant or unhelpful SMS message. If I remove the phone from my ear to see the message (or what has caus ...

Joan64
Level 1: Cadet

When will telsta realise that dealing with international call centres is exasperating in fact infuriating. Yesterday I made 5 calls to try and fix an account problem. No-one could help solve the problem. Eventually I insisted on speaking to the super ...

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