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Level 2: Rookie

Extending ringtime oon Samsung Galaxy S8

I've tried to extend the ringtime on our S8 by using the following code:

**61*101** (number of seconds: 15, 20, 25 or 30) #. However, I get a "Connection problem or invalid MMI code" message. What is the correct code, please?

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8 REPLIES 8
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Level 25: The Singularity
Level 25: The Singularity

Re: Extending ringtime oon Samsung Galaxy S8

That is the correct code. For 30 seconds it is **61*101**30#

**61*101*11*30# should also work

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 25: The Singularity
Level 25: The Singularity

Re: Extending ringtime oon Samsung Galaxy S8

You can also dial *#61# to check what the current settings on your phone are.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 2: Rookie

Re: Extending ringtime oon Samsung Galaxy S8

Thanks for the responses. I've tried each of those suggested codes, but still get an error. The full error message is: "Call forwarding Connection problem or invalid MMI when no reply for All Basic Services". Any thoughts?
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Level 2: Rookie

Re: Extending ringtime oon Samsung Galaxy S8

PS: The code worked on another (S9+) phone we have, but not on the S8.
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Level 25: The Singularity
Level 25: The Singularity

Re: Extending ringtime oon Samsung Galaxy S8

I'm assuming that you have call forwarding turned on on the S8?

 

The only other suggestion I could make is to give the Mobile Assurance Team a call on 132200.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 2: Rookie

Re: Extending ringtime oon Samsung Galaxy S8

I'm not sure that call forwarding is turned on. How can I check that, please?
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Level 25: The Singularity
Level 25: The Singularity

Re: Extending ringtime oon Samsung Galaxy S8

Go in to Phone, then settings, then supplementary services (or similar - I'm pretty sure the S8 was worded differently - might be more settings), then call forwarding.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 2: Rookie

Re: Extending ringtime oon Samsung Galaxy S8

Many thanks for your help. Call forwarding is off, but it seems that we may have a sim card issue. I'll call Telstra.
Thanks again!

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